How Cellular Monitoring Keeps Homes Secure | Security Alarm How Cellular Monitoring Keeps Homes Secure | Security Alarm
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Cellular Monitoring Keeps Homes Secure Without Landlines Posted on September 15, 2016 by

From the candlestick phone, to the rotary, to the push button, to the cordless: the telephone industry has always been one of constant change.  However, in recent years the industry is changing in a way that it never has before. It is nearly disappearing. With the saturation of cells phones, many families simply do not have home phones anymore.  There is hardly a need for them. They are a magnet for telemarketers and it is one extra bill that people are relieved to get rid of. For the people out there that still want home phones and for the businesses that need them, telecommunication companies are still providing the service but in a different way.

Fiber vs. Copper Phone Lines

fiber-optic-cable

Phone companies are pushing for the switch from traditional copper lines to fiber lines (Voice Over IP systems). In order to get all the lines transferred over, they are jacking up the rates on traditional copper lines making it nearly impossible to stay with them. For most, this is not an issue; switch to fiber. However, if you have a security system there is a problem.

Fiber Lines (VOIP) Not Reliable

Any monitored security system, whether burglar or fire, is not compatible with fiber. Though we try to keep people educated, many do not know that this is the case. So a common scenario is: John Doe switches from copper lines to fiber and then his system doesn’t send alarm signals to the monitoring company. He doesn’t realize his system is down until something happens and the monitoring company never calls or sends authorities. At this point he realizes something is wrong and calls his local security company and explains the issue. They ask if he has had any phone work done. He mentions that he switched to fiber, and now they have their answer. Fiber is not a reliable way to transmit signals from your system to the monitoring company.

Cellular CommunicatorWhat is the solution to the above scenario? Switching back to copper lines is not an option. However, there is a better, low cost option available –  cellular monitoring. Cellular monitoring is where the alarm signals are sent to the monitoring station via the cell towers instead of phone lines. Your security company can install a device that acts like a cell phone. The signals from the panel are sent to the cellular communicator, which in turn sends it to the cell towers, where it finally reaches an agent at the monitoring company.

Cellular monitoring is beneficial in that it allows people with home security systems to get rid of their landline if they wish. It allows businesses to switch to fiber, the cheaper option, while still maintaining a secure facility. And cellular monitoring also eliminates the possibility of an intruder snipping a phone line.

For more reasons than one, our Security Alarm experts believe it is in the best interest of our customers (and everyone) to switch from landline to cellular monitoring. Have more questions about switching to cellular monitoring? Contact us online or give us a call at 618-548-5768,  we would love to talk with you more.

What Our Customers Are Saying

Excellent
Adam Morlan visited our residential properties today in flora to inspect our fire alarms and smoke detectors, and he received numerous compliments from our management team at each location regarding his respectful and polite demeanor. He efficiently completes his tasks while maintaining a respectful attitude. He is a great worker and definitely recommend security alarm for your system!
I have been dealing with Lowitt Alarms Security Alarms since 1997, I an very satisfied with there service, I had a problem 4/5/24, I could not shut off the alarm, after calling Lowitt and following directions I was not able to shut off the alarm, I was told that the next appointment for repair would be tomorrow, I explained the we are seniors and please see what you can do, Linda, was able to made some adjustments and a repair person came to our home at 4Pm and put a new battery and radio, I highly recommend Lowitt Alarms to any one who is shopping for a Security System
The entire experience was great. Meeting with salesperson Ryan C. who didn’t try to sell us things we didn’t need. The installation crew who cleaned up as they went along and answerd all the questions about operating the system. Top notch all around.
The guys were so nice and explained everything to me. They were here at the time I was told. Can't say enough good things about them!
Security Alarm set up was great. On time and very professional. Took the time to walk me thru the system. System is working great. Feel safer already
Response from the owner:Thank You Tim for taking the time to leave a review!
Excellent service for many years. Very satisfied with them! A++++
We’ll pleased with our protection & service with Security Alarm
We were having trouble with our 17 year old keypad and called for service. Within a day they were had replaced it at an extremely fair price
Response from the owner:Thank you for taking the time to leave this review, Donald!
Wonderful service. Feel totally safe and secure with my coverage.
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Security Alarm is professional, responsive and very reasonable!
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Have never had issues with them. Always courteous on the phone
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Reliable service, fair price. Have been using them over 5 years.
Response from the owner:Thank you for your loyalty to us!
Always quick to help with any issues
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I have confidence in Security Alarm and if I have an issue, they are always quick to resolve the problem.
Response from the owner:Thank you Vicki!
The technicians (Curtis and Jeff) arrived as scheduled, had the installation diagrams as discussed with Larry during the sales presentation and immediately began working on the planned installation. These gents came prepared with proper tooling, equipment and most impressive was a strong desire to satisfy the customer. The install was timely, they ensured their quality of work was satisfactory and cleaned up their work areas after the system functionality was verified. Great technicians!
Response from the owner:Gene, thank you so much for taking the time to leave us a review! We are so thankful for our techs and the amazing work and customer care that they give.
Great quick service !
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This company has been in business for many years with the loyalty and care that is usually part of family owned business. They are prompt in responding when there is need and knowledgeable in their field. It is good to have them located in Salem, IL.
Response from the owner:Thank you! We appreciate your business throughout the years!
Security Alarm handles our security at the office. They have always been on top of things if we have an alarm go off. I have set it off on accident and they are quick to call and check on me. very professional and anytime I call with a question or problem it is taken care of immediately.
Response from the owner:Thank you!
Wonderful business to wok with!
They are dependable and great to work with!
Stephen Moss
Airport Manager
PKJY Airport
Response from the owner:Thank you, Stephen!
Installed motion detectors, glass break detectors and panic alarms..they always worked.
Response from the owner:Thank you, Karen!
I have been with Security Alarm for many years. They respond promptly and efficiently when my alarm has been activated. The system protects my entire home and gives me a feeling of security.
Response from the owner:Thank you, June!
Extremely professional, very nice looking installation, very knowledgeable, very thorough explanation of my new security system. The best installers and company! I highly recommend them!!!
Response from the owner:Thank you, Russ, for taking the time to leave us a review! We SO appreciate it!
I called Security Alarm to check on cameras for outside since we had used them in our Ag business for years. The process to get lined up was simple and Larry was very thorough in explaining everything. They were out in just a few days to install them. Both guys were very friendly and professional. It didn't take long to install and I know they probably had wiring issues to deal with. They did a great job and the cameras show exactly where I wanted them. I am very pleased with the service and products installed.
Thanks!
Response from the owner:Thank you for taking the time to leave a review Cindy! We are so happy that you had a great experience with us and that you are pleased with the product. If either of those things ever change, please let us know!
Security Alarm has a great team and has always taken great care of my business and home. Would highly recommend!
Response from the owner:Thank you Eric for taking the time to leave us a review. We appreciate your loyal business over the years.
“Staff performance: Just would like to report I have had excellent experiences with all your staff. They all have been very professional, courteous and personable. The one stand out is Watson. He has demonstrated a great deal of patience and genuine willingness to give his best to resolve any problems I have brought to him. His technical knowledge and ability to troubleshoot is outstanding. You have a solid team at Security Alarm and as a customer of yours I wanted you to know I appreciate it.”
We have several cameras from Security Alarm. Our favorite is the thermal imaging camera. It is great for watching pastures at night.

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