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Security Alarm Tech speaking with Residential alarm customer.

At Security Alarm, your family’s safety is our primary concern. Unlike national competitors, we do not specialize in one-size fits all systems. Security systems from Security Alarm are custom designed to meet the needs of our customers. We pride ourselves on the fact that our residential security and fire alarm systems are affordable, yet provide the best protection and security available. Security and fire alarm systems protect the very core of your home.

Customer Reviews

Security Company in Salem, IL
★★★★★ 5 / 5 stars
Rated By Susan C.
“Everyone I dealt with at Security Alarm was professional, personable and helpful. Larry, the salesperson, understood our requirements and budget limitations. He explained and demonstrated the system well. The installers did a great job of working around our patrons while the library stayed open. They were in good spirits and got along well with each other, our staff and the patrons. We’re very pleased with our new security system.”

Residential Service Area

Our primary service area is Southern Illinois. However, we do travel outside of our normal service area from time to time. If you are unsure if you live in our service area please contact us and we can discuss your options.

What Our Customers Are Saying:

Larry Ohms was so helpful with changes that needed to be made after the death of my sister. He was very kind & professional. Joy G.

Joy Gaddis

17:36 05 Dec 19

Great customer service in person and over the phone.

Brett Allen

00:40 05 Dec 19

Very impressed with the timely service, curtesy and professionalism of the installers, and the concern for the safety and happiness of the customers.Highly recommend this company. Great service and great people!!

Angela Schaeffer Knapp

22:24 04 Dec 19

Work was completed within a reasonable amount of time and the technician was able to field any questions I had. The system works well.

Jason Ditto

02:18 27 Nov 19

From start to finish our experience with Security Alarm has been professional and comforting. Either dealing with the sales portion or installation any and all questions were explained and answered with great knowledge, not to mention a very courteous staff. Highly recommend this company and if you are on the fence between them and another brand, give them a call and just talking with them will be enough to realize they are the place to go.

Joseph Miklos

17:33 25 Nov 19

Security Alarm is highly recommended. Great installers and professional staff. I am very pleased with the app's and service. Installers were very professional and explained everything well.

Ginger Perry

02:38 03 Nov 19

Great service on every encounter with Security Alarm of Salem, Illinois. The latest example occurred yesterday as service manager Erin listened to my explanation of our fire alarm problem and understood the urgent need of repair. Technician Joe Morrison quickly arrived at our Cila and demonstrated why the problem was some where other than the fire alarm equipment. He explained it in a manner this old man ( me ) would understand. Many THANKS to all involved, especially Erin and Joe.

Randall Griffith

02:24 23 Oct 19

We were very impress with Mr Ohms during initial inspectionand quote. Friendly easy to talk with, answered all questions eventhe ones we didn't ask..the service tech was knowledgeable & dedicatedto presenting reliable service

dblu long

07:55 14 Oct 19

Always helpful, had a little problem today called in and there tech helped me over the phone fix the problem , have been a customer for years & wouldn't trust anyone else for my security systems. THANKS

Dan Rainbolt

20:51 09 Oct 19

Thank you for sending 2 great installers to our home they were very knowledgeable and very professional in there installation of our system Your company has always been very helpful in making sure our system meets our needs. Thank you.

Eddie Dean

12:32 05 Oct 19

I am completely satisfied with the service and response to any questions or concerns that I have had with my system. The sales person who came to check our system recently was very knowledgeable on the system and helped us with their her app to arm and disarm the system. Installed some new technology which our problem. I would recommend this company to anyone needing a security system

Vicki Baker

16:55 01 Oct 19

I have been a customer of Security Alarm for several years. They installed and have maintained a burglar alarm at our residence and farm buildings. In mid-August, 2019, we had inside, electronic damage due to a lightning strike. Even with the difficulties of diagnosing/repairing our burglar alarm after lightning damage, Security Alarm stayed with the job to see the project through. When repair difficulties arose, Security Alarm sent their most-experienced alarm technician at no charge to figure out what was still wrong. After a very long Friday, Jim found the problem, made the repair, programmed the main panel, and tested every component of the alarm system. Now, everything is working correctly. I really appreciated Security Alarm's fair handling of the repair and their honesty exemplified through not charging me for unproductive time when, for whatever reason, they were not able to correctly diagnose the problem (the problem was ultimately a defective new, out-of-the-box part that they replaced). They listened to my concerns and acted accordingly.

Jason Henry

23:35 29 Sep 19

My system was outdated, and I called Security Alarm to up date it for me since I had boughten it from them in the past. Service was extrremely fast, professional job, they were extremely friendly and were very helpful employees. I wouldn''t use any other alarm company. They are A++ in my opinion.

Dennis Shelton

18:28 06 Sep 19

Great service! The technician Aaron W was so helpful and took all the time I needed to talk me through re-programming my Sky Bell doorbell to the Wi-Fi router after I updated my Internet service. He (Aaron) said he wanted to save the cost of a service call and he could do that by talking me through the steps to re-program. My husband and I are both extremely happy with all of our monitoring and interactions with Security Alarm and recommend them to anyone looking for a security company.

Kendra Smith

20:52 05 Sep 19

I most definitely recommend Security Alarm over any security company available in the Marion, IL region! From Larry the sales rep---to the installers (Joe and Wade?)- everyone was very detailed in explaining the cost, contracts, available services (fire, floor, security and cameras that are always recording) I HIGHLY recommend this company!

Ramsey Roye

15:18 04 Sep 19

The initial visit with Larry the sales rep- he went over everything in detail and walked throughout my house to point out what could be used where (glass breaking vs. window alarm) They scheduled install immediately (other local company took over 2 weeks to scheduled for my grandma's house) The installers were very professional and courteous (were even sweeping up what little mess they made) I am not easily impressed but they definitely have surpassed my expectations already! Thank you to the Security Alarm team!

Julie Roye

15:14 04 Sep 19

We moved to Salem Il 2 1/2 years ago. We had heard nothing but good things about Security Alarm. They worked to build the kind of system I wanted in our home. They are professional and customer care is their long suit. From Larry who sold the alarm to Daniel and Aaron Dice who worked with me, we have a trouble fee unit. What impresses me the most is that we did have issues and Security Alarm stepped up without me asking, and redesigned and upgraded our system to a much different higher quality system that would work flawlessly for our needs. All of this was at their expense. This is something you just don't find anymore. They are proactive and in our particular case, there was a better solution and they handled it with smiles. They just completed a video installation the other day at our home. If you want the best security system and the most superior service do not think twice about calling Security Alarm.

Peter MEYERS

21:17 02 Sep 19

This is a GREAT company! I am very pleased with my Security Alarm system. Installation was quick and the installers were efficient and courteous.

Leigh S.

17:01 23 Jul 19

Security Alarm has wonderful customer service and knowledgeable technicians. They are quick to respond to any problems we have and always available to answer our questions.

Leah Fiorina

16:13 16 Jul 19

Always great, prompt and impeccable service. I would highly recommend!

Scott Walker

14:07 10 Jul 19

Wonderful company! Super nice. Easy to do business with. Something for every budget. Decent people! Can’t say enough nice things.

Tracy Johnson

21:26 01 Jul 19

Larry who gave the quote was very cost conscious and courteous. He took time to explain all the features of the system for my mom. Living in another state he went above and beyond. Curtis the installer was very friendly, professional, he took the time to show her the system and didn't leave until she felt comfortable operating the system. Great company, family owned and you aren't put on hold. Use them if you are getting an alarm system.

Tina Phelps

22:25 11 Jun 19

Security Alarm takes care of our School's needs in a timely and professional manner. We are very satisfied with their services.

Dana Waggoner

18:28 30 May 19

Best fire & safety company I have worked with. They do what they say they are going to do. Great Follow up & techs are knowledgeable,

hr sheevam

22:05 20 May 19

We had a great experience! Everything from the beginning sales call through the final set up was friendly and efficient.

Russell Tomblin

12:02 02 May 19

This is a GREAT company! Friendly and knowledgeable staff. Fabulous product line. They are able to customize to individual needs and budgets. They excel at developing exactly what each customer needs or wants. No sales pressures. Awesome follow-up and service! Highly recommend this company on all levels! Top of their field!

Pam Smith

16:34 26 Apr 19

The technicians were very thorough and explained the system to me. I highly recommend this system to anyone

Randy Sherri Clark

11:16 07 Apr 19

Security Alarm has been in our home for so many years, it feels as if we started the company. Every employee has been courteous, professional, and so willing to help. I cannot imagine placing my trust in a different security company the way I have Security Alarm. Even when I have accidentally set off my alarm, they remain courteous when following through on the alarm. Not once have I heard anyone say, “Not again!” Best security company...ever.

June James

03:05 20 Feb 19

As our security needs have changed over the 20 years of home ownership, Security Alarm has ably kept pace~~sales staff, installers, office professionals, and the security team have helped us stay current and stay safe.

Susan Wilson

23:40 08 Feb 19

A priority of our school district is to keep our students and staff safe. Security Alarm has made this not only possible but very convenient for us. Their knowledge of the industry keeps us up to date on building security. We have been nothing but pleased with both the alarm system as well as the video surveillance system. They have always handled our questions not only in a timely manner but with great professionalism. Thank you Security Alarm.

Robin Brooks

15:43 25 Jan 19

I am very pleased with my Security Alarm system. Installation was quick and the installers were efficient and courteous. Very quick response when there was an alarm. I have been very please with my system and support.

Mary Naegele

16:05 16 Jan 19

We had the system put in after a break in and we love it. It makes us feel so much safer knowing that we have this system. If you are going back and forth wondering if you should get something, do it! Don't wait until something happens! This will give you the security that you need. I highly recommend this business! The boys were on time and were very friendly. They even cleaned up after themselves! Dont wait, get the system that you are comfortable with!

Wendy Carlton

22:08 15 Jan 19

Peter Meyers

16:48 30 Nov 18

We got broke into the Monday after Thanksgiving in 2015. After this my family and I did not have peace of mind until we had the security alarm installed. I priced three different companies and Security Alarm was definitely the best product and presentation. The knowledge and know how was leaps and bounds above the rest. Security Alarm then came and installed our alarm system on the day and time they said they would. The system has worked flawlessly for three years now. I would definitely recommend them for any security alarm needs. I am 100% satisfied.

Brian Van Horn

00:02 28 Nov 18

We have used Security Alarm for several years and have been happy with our choice!

Mike Bottiaux

01:30 06 Aug 18

I love their radio ads, the guy who sounds like Kermit the frog makes me chuckle!!!

Jamey South

17:34 09 Jun 18

We have been using Security Alarm since we opened our first business in 1987. They have always provided outstanding service! The response time is very fast. Nice to know that they are looking out for us at our Quick Cash locations!

Patricia Swayne Galloway

21:28 17 May 18

We utilize Security Alarm for all of our locations. I have always felt they put the customer first. Any issues that may arise they are always there to find a resolution quickly. I trust this company with our healthcare business and would recommend them for anyone looking for security or alarm services. Chris Frost VP Information TechnologyHeartland Women's Healthcare

chris frost

17:00 20 Mar 18

I have been using Security Alarm at my home and businesses for several years. The service is always top notch. I just called and requested a certificate of installation. They sent it within 5 minutes. I love dealing and doing business locally and they make it easy to do business with them. Dorinda was who handled the certificate and I appreciate her efforts!

Wes Monken

19:49 09 Aug 17

Great service and great reps!

Shelli McIntosh

14:34 02 Aug 17

I have been with Security Alarm of Salem, Illinois since 2008. I have used them for both my business and home. I found all of the people associated with Security Alarm to be courteous, prompt and extremely friendly and professional. They have taken care of all our security needs, upgrades and concerns, immediately upon request. You can't ask for better than that.

Richard Golding

15:48 30 Jun 17

Great people to work with. Sales guys are knowledgeable about systems. I have worked on commercial projects and decided to use them for my home system. Installation went very smooth. Installation guys are detail oriented and did a great job with installation at my house. Walked me through system set up and everything works great! I would highly recommend them if you are looking for a home system installation.

Chip Fox

21:56 19 May 17

We've been using security alarm for our home and business for over 15 years!!!! Need I say more???

Lynn Nicole

06:13 30 Apr 17

Quality installation, reasonable price. Ability to cater a system design to meet your needs. I was pleased with their service and installation at my...

Randy O.

03:12 27 Apr 17

Everyone I dealt with at Security Alarm was professional, personable and helpful. Larry, the salesperson, understood our requirements and budget limitations. He explained and demonstrated the system well. The installers did a great job of working around our patrons while the library stayed open. They were in good spirits and got along well with each other, our staff and the patrons. We're very pleased with our new security system.

Susan Colbert

13:58 21 Apr 17

Was nice to have a scheduled appointment and the company actually show up right on time, unlike many other companies! Installation was really fast and professional, they even cleaned up their mess while they were installing. Once setup was complete, walk through on how to use the system was thorough and i felt very comfortable on how to use the system. Great teamwork also! Thanks Security Alarm for all your hard work!

Talon Anderson

18:47 11 Apr 17

I have had Security Alarm for almost fifteen years and have never had a problem with them. I called to pay my bill and Dorinda provided me with a pleasant experience. I have found the entire staff to be courteous and professional at all times.

Sara Fike

01:23 05 Apr 17

Accidentally set our alarm off. Got a call less than a minute later. I was very impressed with the quick response. The lady was extremely nice, helpful and understanding. It is great to know if we ever do have a real emergency we'll have help fast. Thank you Security Alarm!

Mike David Slover

23:15 14 Mar 17

They have been my provider for years. Easy to work with and you talk with knowledgeable staff when you call. They always keep me informed about new technology.

Ashley Thompson

17:28 05 Jan 17

I got burglerized in July and wanted to get a home alarm system. I had heard nothing but good things about this company and decided to call them. Aaron Dice came out and told me all about the system and different options and we came up with the perfect solution. Wade came out and did a amazing installation. Very professional explained everything and it works great. Much less money that I expected to pay.They have been in business for ever and don't need this review but I wanted to say what a good expierence I had because when someone has what they consider a bad one they tell everyone but never when they have a good one! Great job guys and keep up the good work!

curtisscott02

17:23 13 Nov 14

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