How Cellular Monitoring Keeps Homes Secure | Security Alarm How Cellular Monitoring Keeps Homes Secure | Security Alarm
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Cellular Monitoring Keeps Homes Secure Without Landlines Posted on September 15, 2016 by

From the candlestick phone, to the rotary, to the push button, to the cordless: the telephone industry has always been one of constant change.  However, in recent years the industry is changing in a way that it never has before. It is nearly disappearing. With the saturation of cells phones, many families simply do not have home phones anymore.  There is hardly a need for them. They are a magnet for telemarketers and it is one extra bill that people are relieved to get rid of. For the people out there that still want home phones and for the businesses that need them, telecommunication companies are still providing the service but in a different way.

Fiber vs. Copper Phone Lines

fiber-optic-cable

Phone companies are pushing for the switch from traditional copper lines to fiber lines (Voice Over IP systems). In order to get all the lines transferred over, they are jacking up the rates on traditional copper lines making it nearly impossible to stay with them. For most, this is not an issue; switch to fiber. However, if you have a security system there is a problem.

Fiber Lines (VOIP) Not Reliable

Any monitored security system, whether burglar or fire, is not compatible with fiber. Though we try to keep people educated, many do not know that this is the case. So a common scenario is: John Doe switches from copper lines to fiber and then his system doesn’t send alarm signals to the monitoring company. He doesn’t realize his system is down until something happens and the monitoring company never calls or sends authorities. At this point he realizes something is wrong and calls his local security company and explains the issue. They ask if he has had any phone work done. He mentions that he switched to fiber, and now they have their answer. Fiber is not a reliable way to transmit signals from your system to the monitoring company.

Cellular CommunicatorWhat is the solution to the above scenario? Switching back to copper lines is not an option. However, there is a better, low cost option available –  cellular monitoring. Cellular monitoring is where the alarm signals are sent to the monitoring station via the cell towers instead of phone lines. Your security company can install a device that acts like a cell phone. The signals from the panel are sent to the cellular communicator, which in turn sends it to the cell towers, where it finally reaches an agent at the monitoring company.

Cellular monitoring is beneficial in that it allows people with home security systems to get rid of their landline if they wish. It allows businesses to switch to fiber, the cheaper option, while still maintaining a secure facility. And cellular monitoring also eliminates the possibility of an intruder snipping a phone line.

For more reasons than one, our Security Alarm experts believe it is in the best interest of our customers (and everyone) to switch from landline to cellular monitoring. Have more questions about switching to cellular monitoring? Contact us online or give us a call at 618-548-5768,  we would love to talk with you more.

What Our Customers Are Saying

I have encountered 4 different employees from here. They have all been so nice. I am very impressed with how nice, respectful, and friendly they all have been.
Cheryl Hester
Cheryl Hester
1700058102
These guys are great!
very happy with the service, value and the instillation.
william stark
william stark
1698772781
They did a fantastic job!! So glad I used this company!!! If you need a security system these are the people to call!!
Cathy Gajewski
Cathy Gajewski
1698248976
Very good service and very friendly! 10/10 recommend
Clay Prosser
Clay Prosser
1698092961
Very pleased with Security Alarm!This is our second time using them!They installed some additional security cameras at the KPJY Pinckneyville - Du Quoin Airport, located 6 miles south of Pinckneyville, Illinois. Courteous,knowledgable, and professional technicians! I highly recommend Security Alarm for your security and peace of mind!Stephen MossKPJY Airport Manager
Stephen Moss
Stephen Moss
1697822939
Troy and Larry gave expert service. Kind and considerate in their behavior.
Joy Upton
Joy Upton
1697741408
Security Alarm set up was great. On time and very professional. Took the time to walk me thru the system. System is working great. Feel safer already
Tim Waller
Tim Waller
1695218255
The salesman, owner, and technicians were all very professional and polite. They got the job done in a timely manner, and made every effort to be as neat and clean as possible. I couldn't have asked for better service.
The customer service is phenomenal. We had a unique situation, and Coy worked diligently to find a solution. He always called me first, rather than requiring me to chase him down for the answer. He answered questions thoroughly and went above and beyond the call of duty. Very, very happy customer.
Wendy McNab
Wendy McNab
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Very easy to work with. Very professional. Good job. Thanks Darrell
Darrell Carlson
Darrell Carlson
1687787987
We loved working with Security Alarm!
Misty Kiser
Misty Kiser
1686765924
They were very professional. The Equipment is easy to use and works great! Thanks for the great job!
Excellent service for many years. Very satisfied with them! A++++
Action Pawn
Action Pawn
1682637098
We’ll pleased with our protection & service with Security Alarm
Jerry Wells
Jerry Wells
1682356781
We were having trouble with our 17 year old keypad and called for service. Within a day they were had replaced it at an extremely fair price
Donald Dillard
Donald Dillard
1682133619
Wonderful service. Feel totally safe and secure with my coverage.
Kendra Smith
Kendra Smith
1682081048
Security Alarm is professional, responsive and very reasonable!
Cindy Martin
Cindy Martin
1681927779
Have never had issues with them. Always courteous on the phone
Neil MacEwen
Neil MacEwen
1681927065
Reliable service, fair price. Have been using them over 5 years.
Hobby Homebrew
Hobby Homebrew
1681925485
Always quick to help with any issues
Mary Dunlop
Mary Dunlop
1681924073
I have confidence in Security Alarm and if I have an issue, they are always quick to resolve the problem.
Vicki Colombo
Vicki Colombo
1681921654
The technicians (Curtis and Jeff) arrived as scheduled, had the installation diagrams as discussed with Larry during the sales presentation and immediately began working on the planned installation. These gents came prepared with proper tooling, equipment and most impressive was a strong desire to satisfy the customer. The install was timely, they ensured their quality of work was satisfactory and cleaned up their work areas after the system functionality was verified. Great technicians!
Gene Gurley
Gene Gurley
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Great quick service !
Gerald Purcell
Gerald Purcell
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This company has been in business for many years with the loyalty and care that is usually part of family owned business. They are prompt in responding when there is need and knowledgeable in their field. It is good to have them located in Salem, IL.
Jose Jacob
Jose Jacob
1681920413
Security Alarm handles our security at the office. They have always been on top of things if we have an alarm go off. I have set it off on accident and they are quick to call and check on me. very professional and anytime I call with a question or problem it is taken care of immediately.
Wonderful business to wok with!They are dependable and great to work with!Stephen MossAirport ManagerPKJY Airport
Stephen Moss
Stephen Moss
1681915935
Great Service! Quick & Prompt...
Brian Motsinger
Brian Motsinger
1673624251
Prompt, professional, informative, friendly
Susan Metcalf
Susan Metcalf
1672840802
VERY PLEASED....QUICK RESPONSE AND QUICKLY RESOLVED
We have had Security Alarm for several years. Unfortunately, we have accidentally forgotten on occasion the alarm was set when we opened a door. Within seconds we would get a call making sure everything was okay.A couple times we had to have a technician come out to our house for a minor problem. The problems were resolved quickly and professional.We highly recommend Security Alarm for your home and business security.
Vicki Owen
Vicki Owen
1668434749
we needed to change around a camera and a camera needed to be replaced. All the work was done perfectly and service was done in record time with no problems. We always get great service with Security Alarm Company.
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