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SERVING CENTRAL & SOUTHERN ILLINOIS 618-548-5768 | PAY ONLINE
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Get A Free Quote Posted on March 4, 2020 by

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What Our Customers Are Saying

Excellent
Brian Jay
I have owned a security system for my personal residence for a number of years. From the installation to the follow up, the experience has been nothing short of a fantastic. I just recently added cameras to my system and again had the same positive experience. I know first hand that this company and their employees care about the customers they serve and they invest a lot of time and money back into the communities that they serve. Their competitors do not even begin to compare.
Deb Branch
We have Security Alarm here at the church. We are well pleased with them. We do not have any issues with their security company. Once in a blue moon, there may be a technical issue. A simple phone call and they resolve the issue.
Larry Bemesderfer
We like Security Alarm, we have had very little problems and what we did have they fixed. The only problem we have is when we travel, we have trouble seeing our cameras on our computer, could be the computer though and we can see them on our phones with no problem. Thanks, Larry
Myron Lloyd
There is none better than Security Alarm. Customer service, technicians and attention to detail is outstanding. Fortunate to rely on their attention to protect and please.
Doug Cottom
Outstanding company….have delivered each and every time that I asked for install, addition, basic service call, etc…..feel well taken care of…..dc
Jim H
The entire experience was great. Meeting with salesperson Ryan C. who didn’t try to sell us things we didn’t need. The installation crew who cleaned up as they went along and answerd all the questions about operating the system. Top notch all around. Would highly recommend Security Alarm to anyone wanting peace of mind concerning the family and home.
Mark Cosgrove
No concerns. Their response is immediate 24/7
Lori Followell
We have used Security Alarm for over a decade. Won't even try anyone else!
Susan Reid
Quality people, quality company! Highly recommend.
June James
I have been with Security Alarm for many years. They respond promptly and efficiently when my alarm has been activated. The system protects my entire home and gives me a feeling of security.
Response from the owner:Thank you, June!
Randall Crompton
Fast friendly service. Good value for services
erica morlan
Adam Morlan visited our residential properties today in flora to inspect our fire alarms and smoke detectors, and he received numerous compliments from our management team at each location regarding his respectful and polite demeanor. He efficiently completes his tasks while maintaining a respectful attitude. He is a great worker and definitely recommend security alarm for your system!
Salvatore Calderera
I have been dealing with Lowitt Alarms Security Alarms since 1997, I an very satisfied with there service, I had a problem 4/5/24, I could not shut off the alarm, after calling Lowitt and following directions I was not able to shut off the alarm, I was told that the next appointment for repair would be tomorrow, I explained the we are seniors and please see what you can do, Linda, was able to made some adjustments and a repair person came to our home at 4Pm and put a new battery and radio, I highly recommend Lowitt Alarms to any one who is shopping for a Security System
mary anderson-kaup
The guys were so nice and explained everything to me. They were here at the time I was told. Can't say enough good things about them!
Tim Waller
Security Alarm set up was great. On time and very professional. Took the time to walk me thru the system. System is working great. Feel safer already
Response from the owner:Thank You Tim for taking the time to leave a review!
Action Pawn
Excellent service for many years. Very satisfied with them! A++++
Jerry Wells
We’ll pleased with our protection & service with Security Alarm
Donald Dillard
We were having trouble with our 17 year old keypad and called for service. Within a day they were had replaced it at an extremely fair price
Response from the owner:Thank you for taking the time to leave this review, Donald!
Kendra Smith
Wonderful service. Feel totally safe and secure with my coverage.
Response from the owner:Thank you for taking the time to leave a review, Kendra!
Cindy Martin
Security Alarm is professional, responsive and very reasonable!
Response from the owner:Thank you, Cindy. We appreciate your business!
Neil MacEwen
Have never had issues with them. Always courteous on the phone
Response from the owner:Thank you, Neil!
Hobby Homebrew
Reliable service, fair price. Have been using them over 5 years.
Response from the owner:Thank you for your loyalty to us!
Mary Dunlop
Always quick to help with any issues
Response from the owner:Thank you for taking the time to leave a review, Mary!
Vicki Colombo
I have confidence in Security Alarm and if I have an issue, they are always quick to resolve the problem.
Response from the owner:Thank you Vicki!
Gene Gurley
The technicians (Curtis and Jeff) arrived as scheduled, had the installation diagrams as discussed with Larry during the sales presentation and immediately began working on the planned installation. These gents came prepared with proper tooling, equipment and most impressive was a strong desire to satisfy the customer. The install was timely, they ensured their quality of work was satisfactory and cleaned up their work areas after the system functionality was verified. Great technicians!
Response from the owner:Gene, thank you so much for taking the time to leave us a review! We are so thankful for our techs and the amazing work and customer care that they give.
Gerald Purcell
Great quick service !
Response from the owner:Thank you for taking the time to leave a review!
Jose Jacob
This company has been in business for many years with the loyalty and care that is usually part of family owned business. They are prompt in responding when there is need and knowledgeable in their field. It is good to have them located in Salem, IL.
Response from the owner:Thank you! We appreciate your business throughout the years!
Benton West City Area Chamber of Commerce
Security Alarm handles our security at the office. They have always been on top of things if we have an alarm go off. I have set it off on accident and they are quick to call and check on me. very professional and anytime I call with a question or problem it is taken care of immediately.
Response from the owner:Thank you!
Stephen Moss
Wonderful business to wok with!
They are dependable and great to work with!
Stephen Moss
Airport Manager
PKJY Airport
Response from the owner:Thank you, Stephen!
Karen Melvin
Installed motion detectors, glass break detectors and panic alarms..they always worked.
Response from the owner:Thank you, Karen!
Russ Wielt
Extremely professional, very nice looking installation, very knowledgeable, very thorough explanation of my new security system. The best installers and company! I highly recommend them!!!
Response from the owner:Thank you, Russ, for taking the time to leave us a review! We SO appreciate it!

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