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The Mind of a Burglar Posted on November 4, 2015 by SecurityAlarmIM

As a security company, it goes without saying that the safety and security of our community and customers is our top priority. In order to keep your home or business safe and help prevent burglaries, we want to help you understand more thoroughly how burglars think and operate. The more valuable knowledge we put in your hands, […] Read More

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What Our Customers Are Saying

They were very professional. The Equipment is easy to use and works great! Thanks for the great job!

First Baptist Herrin

1684937880

Excellent service for many years. Very satisfied with them! A++++

Action Pawn

1682637098

We’ll pleased with our protection & service with Security Alarm

Jerry Wells

1682356781

We were having trouble with our 17 year old keypad and called for service. Within a day they were had replaced it at an extremely fair price

Donald Dillard

1682133619

Wonderful service. Feel totally safe and secure with my coverage.

Kendra Smith

1682081048

Security Alarm is professional, responsive and very reasonable!

Cindy Martin

1681927779

Have never had issues with them. Always courteous on the phone

Neil MacEwen

1681927065

Reliable service, fair price. Have been using them over 5 years.

Hobby Homebrew

1681925485

Always quick to help with any issues

Mary Dunlop

1681924073

I have confidence in Security Alarm and if I have an issue, they are always quick to resolve the problem.

Vicki Colombo

1681921654

The technicians (Curtis and Jeff) arrived as scheduled, had the installation diagrams as discussed with Larry during the sales presentation and immediately began working on the planned installation. These gents came prepared with proper tooling, equipment and most impressive was a strong desire to satisfy the customer. The install was timely, they ensured their quality of work was satisfactory and cleaned up their work areas after the system functionality was verified. Great technicians!

Gene Gurley

1681921500

Great quick service !

Gerald Purcell

1681920919

This company has been in business for many years with the loyalty and care that is usually part of family owned business. They are prompt in responding when there is need and knowledgeable in their field. It is good to have them located in Salem, IL.

Jose Jacob

1681920413

Security Alarm handles our security at the office. They have always been on top of things if we have an alarm go off. I have set it off on accident and they are quick to call and check on me. very professional and anytime I call with a question or problem it is taken care of immediately.

Benton West City Area Chamber of Commerce

1681919003

Wonderful business to wok with!They are dependable and great to work with!Stephen MossAirport ManagerPKJY Airport

Stephen Moss

1681915935

Installed motion detectors, glass break detectors and panic alarms..they always worked.

Karen Melvin

1681915476

I have been with Security Alarm for many years. They respond promptly and efficiently when my alarm has been activated. The system protects my entire home and gives me a feeling of security.

June James

1681914909

Great Service! Quick & Prompt...

Brian Motsinger

1673624251

Prompt, professional, informative, friendly

Susan Metcalf

1672840802

VERY PLEASED....QUICK RESPONSE AND QUICKLY RESOLVED

Paws Here Veterinary Services

1671634499

We have had Security Alarm for several years. Unfortunately, we have accidentally forgotten on occasion the alarm was set when we opened a door. Within seconds we would get a call making sure everything was okay.A couple times we had to have a technician come out to our house for a minor problem. The problems were resolved quickly and professional.We highly recommend Security Alarm for your home and business security.

Vicki Owen

1668434749

Extremely professional, very nice looking installation, very knowledgeable, very thorough explanation of my new security system. The best installers and company! I highly recommend them!!!

Russ Wielt

1653505309

we needed to change around a camera and a camera needed to be replaced. All the work was done perfectly and service was done in record time with no problems. We always get great service with Security Alarm Company.

FBCAnna church Office

1649253161

I called Security Alarm to check on cameras for outside since we had used them in our Ag business for years. The process to get lined up was simple and Larry was very thorough in explaining everything. They were out in just a few days to install them. Both guys were very friendly and professional. It didn't take long to install and I know they probably had wiring issues to deal with. They did a great job and the cameras show exactly where I wanted them. I am very pleased with the service and products installed.Thanks!

Cindy

1647619615

We have been trouble shooting several trouble alarms and Security Alarm has been very responsive and willing to help in what ever way they can. After the most recent service, the technician was great at telling exactly what he did and next steps if this does not solve the problem.

Steve Holt

1647609218

Security Alarm has a great team and has always taken great care of my business and home. Would highly recommend!

Eric Black

1641943862

Came tested all the fire alarm system and did a fantastic job

Travis Stuart

1640302036

PromptProfessionalHighly Skilled

George-Shawn Taylor

1638461682

Josh was on time and very patient with the techs from the access control company. I would recommend them to anyone who asked.

Travis Stuart

1636121630

“Staff performance: Just would like to report I have had excellent experiences with all your staff. They all have been very professional, courteous and personable. The one stand out is Watson. He has demonstrated a great deal of patience and genuine willingness to give his best to resolve any problems I have brought to him. His technical knowledge and ability to troubleshoot is outstanding. You have a solid team at Security Alarm and as a customer of yours I wanted you to know I appreciate it.”

Bill Seffens

1632272242

Andrew was very professional and knowledgeable. He diagnosis and gave us options on solves in short time span. The experience was great. Thanks again.

Brad Dickneite

1630076419

We have encountered a couple different problems and they were able to solve both of them in a timely and professional manner. Thanks for your expertise in security!

Erma Bumgarner

1629809243

We have several cameras from Security Alarm. Our favorite is the thermal imaging camera. It is great for watching pastures at night.

Greg Miller

1625755203

I couldn’t be more happy with Barcom & its customer service! Very friendly staff & excellent product. I would recommend to anyone.

Madison Traylor

1624319482

SA handles all of our Alarm, Detection and Door Security systems. Great Company, responsive and always places the Customer First.

Rick Meredith

1623333771

Absolutely perfect professional installation, courteous, knowledgeable, going the extra mile for their customer. I highly recommend Security Alarm for all of your needs.

Marylynn Perschbacher

1623241870

Awesome company with very helpful technicians.

Deanna Mitchell

1620915618

I talked to Daniel and he was great. He fixed our problem while I was talking to him. We are very pleased with their services.

Sheila Connell

1620401850

My husband and I had no clue what to get for a security system. We called Security Alarm, Tom came out and looked and within just a few minutes of him talking with us he knew exactly what we needed. We went over a few different options and plans and figured out what we wanted. By the time he left we knew we had made the best choice by going with Security Alarm. They truly believe in what they do and I’m happy to be a customer. I haven’t had any trouble with anything, but the times I’ve talked to people on the phone they’ve been super nice and very helpful. I love the fact that a real person answers the phone and I don’t have to go through anything automated. I highly recommend Security Alarm and am very pleased with our system!

Haley Kelsey

1616035151

Did an excellent job of installing the unit . The technician was very helpful and helped me get proficient at using it correctly. Would recommend the company to everyone.

Marvin Grote

1613674985

Excellent service and support. It was great dealing with Security Alarm, my tech has maintained contact and is very professional and efficient. I highly recommend this company !

James Lyell

1612219147

Each and every time that we have used Security Alarm they have done an excellent job for us. From door security to camera installation to fire alarm systems they have been nothing but professional. The workers are polite and knowledgeable and they handle their work quickly and professionally.

Tim Branon

1611679042

They were very nice and helpful.

Chuck Taylor

1610669027

Not sure I understand the question .

Ralph Caudill

1608577798

The technician was fast, professional, and courteous. This company always seems to take good care of us.

Travis Stuart

1608215352

We first met with Larry O. when he came out to discuss purchasing their system. He explained the system throughly to us. When the time came for the install Daniel D. and Mark H. installed the wiring and cameras. They set everything up and wired the system to a monitor. They went through the install app on our smartphones with us also. They were very professional, knowledgeable and informative with the way they conducted themselves. They were attentive to detail and made sure everything, (furniture, etc.) was put back the way they found it. Daniel D. came back the next day to follow up with us concerning any questions we may have had. Good experience with this Company as of this writing.

Doug Burge

1607112617

Excellent customer service and one on one attention!!

George-Shawn Taylor

1606926942

Great Service. Tom Kelly was excellent to work with and very knowledgeable. Camera system works great!

Phil Webster

1605213142

Security Alarm never fails to amaze us whenever we have issues with our alarm system. They are prompt, courteous and the best there is.

Debra Huff

1603990927

Fast efficient and very professional. The men who installed cleaned up their entire mess. You couldn't even tell they were here. Very nice and helpful employees. They all went the extra mile to make sure I was happy and felt comfortable with the equipment. I highly recommend them!

Samantha White

1603310871

Very knowledgeable, professional, and polite

John Tanner

1602802554

We have always had great service and follow-up with Security Alarm Company for our business. After a brief issue this weekend, the tech responded quickly this week to troubleshoot our issue and do a complete check-up of our system. We highly recommend Security Alarm Company.

Jagger Doggie Daycare

1600868986

They are always helpful if we have questions. The technicians are very knowledgeable about the product, courteous and professional.

Vicki Owen

1599581692

Larry the Salesperson was knowledgeable, and explained products well. He informed of different options and choices for our situation.Next came the installers and they were also kind, considerate and got their work done with as little bother as possible. They explained how the system works etc. and even though it seemed like a lot to remember we have had no problems in working it and it is nice to know if we do something wrong or have a problem, they will call us to make sure before it goes out as a false alarm. We are enjoying the security it gives.

Jeanette Knox

1598705294

I had them out for service recently and prompt, courteous service. I have been using Security Alarm at my home and businesses for several years. The service is always top notch. I just called and requested a certificate of installation. They sent it within 5 minutes. I love dealing and doing business locally and they make it easy to do business with them. Dorinda was who handled the certificate and I appreciate her efforts!

Wes Monken

1598534892

Very personable and knows his product. I replaced a system and like this one better.

Reed Fozzard

1598066224

Very professional and courteous office staff and technical support. Watson and Jeff are the best!

Sandra Collins

1597259458

Excellent service

Eddie Dean

1596825734

I had a very professional and pleasant experience. I knew very little about these systems, but was educated by their team, picked a reasonably priced system that was installed quickly. Following installation, I was quickly trained how to use the system on site or remotely. Great people, great attitude, and superb customer assistance. Ed Allen

Ed A

1596747234

I always have prompt service from Security Alarm.

Lynn Downen

1595344430

I purchased several water alarms and so far they have saved me twice from water leaks that could have caused me alot of clean up and repair cost. Saving me from thousands of dollars in damages. Amazing add on

Anthony

1594776839

Great Service, friendly people Larry and Josh were extremely knowledgeable about the products and services and answered all our questions. I highly recommend this business and the services that they provide.

Steve Sims

1593091102

The technician was extremely efficient. We never have a problem with Security Alarm. If we call, they are ready to help us. Highly recommend!!

Martha Speers

1591710848

We have been customers of Security Alarm for 8 years at our current home. The peace of mind and ease of use are priceless. So much so that we are installing their system with some added features to our new home.We have always found every employee of this company to be helpful & straight forward.On the occasions that we have accidentally set off our alarm, it has been less than a minute before the monitoring center are calling to check in.If you are in the market for a security system, we highly recommend you give Security Alarm the opportunity to explain their system to you.

Diana Ing

1589384049

Tom Kelly offers an exceptional quality security system. The security system is very affordable. Quick and convenient installation - agreement set up on Thursday and the installation completed in one day the following Monday. Efficient Service. If you are looking for a Security System I definitely recommend contacting Tom Kelly.

Rose Ruholl

1588961979

Josh was very friendly and helpful. Congrats on hiring him He did a very good jobq

Dixie Graham

1586963361

Security Alarm offers wonderful customer service and great technical assistance.

Emily McKinney

1586365938

The Service Technician (Josh) yesterday at our church was excellent!! Also, your office lady, Dorenda, was Superb!I just recommended your service to another church here in town! Thank you again!Paul D. Gray

Paul Gray

1585056563

Our experience with Security Alarm has been excellent. Quick responses, attentive and competent installers and service staff. Sure makes us feel safer!

Terry Pearcy

1585003655

Each time I have had technicians out either to upgrade my system or to repair a piece of equipment they were on time, fixed the issues and were very courteous in asking if there was anything else they could do for us. I would highly recommend using Security Alarm. Thank you Aaron for doing such a thorough job yesterday!!

Greg Colombo

1584021565

Tom Kelly is great.

Phill Webster

1583550828

The Marion office was very helpful in contacting someone for us when we were looking for information on Security Alarm systems. Larry was an easy person to talk to and seemed knowledgeable about the system. He even brought up points that we had not thought about. Larry was more than agreeable to coming back and going over what we had decided on in our previous meeting. The installation guys were respectful, clean and also very helpful. If we have any problems, everyone let us know that all we needed to do was call and someone would help us. We would definitely recommend Security Alarm as a company to consider for security services.

Richard Tretter

1582987293

I work for Sharp-Hundley, P.C. and we use Security Alarm. They are very professional and their products are always efficient and of high quality. The staff is always helpful and supportive.

Debbie Stark

1582926583

We had a security system installed in January of 2020. The guys that did the installation were very knowledgeable and even cleaned up where they did any drilling.I like this system because all equipment is mine and will stay with the house if it's sold. All the new owners will have to do is call for monthly monitoring.

Kelly Pierce

1581707055

Larry Ohms was so helpful with changes that needed to be made after the death of my sister. He was very kind & professional. Joy G.

Joy Gaddis

1575567419

Work was completed within a reasonable amount of time and the technician was able to field any questions I had. The system works well.

Jason Ditto

1574821132

Great service on every encounter with Security Alarm of Salem, Illinois. The latest example occurred yesterday as service manager Erin listened to my explanation of our fire alarm problem and understood the urgent need of repair.Technician Joe Morrison quickly arrived at our Cila and demonstrated why the problem was some where other than the fire alarm equipment. He explained it in a manner this old man ( me ) would understand.Many THANKS to all involved, especially Erin and Joe.

Randall Griffith

1571797486

We were very impress with Mr Ohms during initial inspectionand quote. Friendly easy to talk with, answered all questions eventhe ones we didn't ask..the service tech was knowledgeable & dedicatedto presenting reliable service

dblu long

1571039704

Always helpful, had a little problem today called in and there tech helped me over the phone fix the problem , have been a customer for years & wouldn't trust anyone else for my security systems. THANKS

Dan Rainbolt

1570654289

I am completely satisfied with the service and response to any questions or concerns that I have had with my system. The sales person who came to check our system recently was very knowledgeable on the system and helped us with their her app to arm and disarm the system. Installed some new technology which our problem. I would recommend this company to anyone needing a security system

Vicki Baker

1569948948

I have been a customer of Security Alarm for several years. They installed and have maintained a burglar alarm at our residence and farm buildings. In mid-August, 2019, we had inside, electronic damage due to a lightning strike. Even with the difficulties of diagnosing/repairing our burglar alarm after lightning damage, Security Alarm stayed with the job to see the project through. When repair difficulties arose, Security Alarm sent their most-experienced alarm technician at no charge to figure out what was still wrong. After a very long Friday, Jim found the problem, made the repair, programmed the main panel, and tested every component of the alarm system. Now, everything is working correctly. I really appreciated Security Alarm's fair handling of the repair and their honesty exemplified through not charging me for unproductive time when, for whatever reason, they were not able to correctly diagnose the problem (the problem was ultimately a defective new, out-of-the-box part that they replaced). They listened to my concerns and acted accordingly.

Jason Henry

1569800141

I would like to say something about the Security Alarm Corporation and their employees, the techs, the office personnel, the sales people. They have all been very helpful when I have had a question concerning my system, Someone is always there to answer my question and get me headed in the right direction to correct a problem which in almost all cases, it was me that created a problem, whether not entering the correct information or just not understanding the procedure to activate or deactivate my system. The system operates as it should and does so in seconds if alarm is activated.If you are looking for a good security system, Security Alarm Corporation is the place to go.

Steve Robbs

1568845783

My system was outdated, and I called Security Alarm to up date it for me since I had boughten it from them in the past. Service was extrremely fast, professional job, they were extremely friendly and were very helpful employees. I wouldn''t use any other alarm company. They are A++ in my opinion.

Dennis Shelton

1567794519

The initial visit with Larry the sales rep- he went over everything in detail and walked throughout my house to point out what could be used where (glass breaking vs. window alarm) They scheduled install immediately (other local company took over 2 weeks to scheduled for my grandma's house) The installers were very professional and courteous (were even sweeping up what little mess they made) I am not easily impressed but they definitely have surpassed my expectations already! Thank you to the Security Alarm team!

Julie Roye

1567610068

We moved to Salem Il 2 1/2 years ago. We had heard nothing but good things about Security Alarm. They worked to build the kind of system I wanted in our home. They are professional and customer care is their long suit. From Larry who sold the alarm to Daniel and Aaron Dice who worked with me, we have a trouble fee unit. What impresses me the most is that we did have issues and Security Alarm stepped up without me asking, and redesigned and upgraded our system to a much different higher quality system that would work flawlessly for our needs. All of this was at their expense. This is something you just don't find anymore. They are proactive and in our particular case, there was a better solution and they handled it with smiles. They just completed a video installation the other day at our home. If you want the best security system and the most superior service do not think twice about calling Security Alarm.

Peter MEYERS

1567459072

Great company that offers some amazing products

Schultheis Productions

1557977124

We have been using Security Alarm for 10 years. Their service and equipment is the best in the industry

Alan Meyer

1555424393

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Google Rating

4.9

Based on 119 reviews

Security Alarm Corporation

4.9

Action Pawn

1682637098

Excellent service for many years. Very satisfied with them! A++++

Jerry Wells

1682356781

We’ll pleased with our protection & service with Security Alarm

Donald Dillard

1682133619

We were having trouble with our 17 year old keypad and called for service. Within a day they were had replaced it at an extremely fair price

Kendra Smith

1682081048

Wonderful service. Feel totally safe and secure with my coverage.

Teresa McBride

1681932805

Very pleased with our security cameras and alarm system, as well as customer service.

Cindy Martin

1681927779

Security Alarm is professional, responsive and very reasonable!

Neil MacEwen

1681927065

Have never had issues with them. Always courteous on the phone

Hobby Homebrew

1681925485

Reliable service, fair price. Have been using them over 5 years.

Mary Dunlop

1681924073

Always quick to help with any issues

Vicki Colombo

1681921654

I have confidence in Security Alarm and if I have an issue, they are always quick to resolve the problem.

Gene Gurley

1681921500

Gerald Purcell

1681920919

Great quick service !

Jose Jacob

1681920413

Benton West City Area Chamber of Commerce

1681919003

Stephen Moss

1681915935

Wonderful business to wok with!They are dependable and great to work with!Stephen MossAirport ManagerPKJY Airport

Karen Melvin

1681915476

Installed motion detectors, glass break detectors and panic alarms..they always worked.

June James

1681914909

I have been with Security Alarm for many years. They respond promptly and efficiently when my alarm has been activated. The system protects my entire home and gives me a feeling of security.

Russ Wielt

1653505309

Extremely professional, very nice looking installation, very knowledgeable, very thorough explanation of my new security system. The best installers and company! I highly recommend them!!!

Cindy

1647619615

Eric Black

1641943862

Security Alarm has a great team and has always taken great care of my business and home. Would highly recommend!

Bill Seffens

1632272242

Greg Miller

1625755203

We have several cameras from Security Alarm. Our favorite is the thermal imaging camera. It is great for watching pastures at night.

Michelle Bess

1622117281

I’m kinda leery about using this place, as I’ve reported their drivers doing 40-50 down a residential 25 MPH street. They stopped coming down for a while, but are, yet again, doing 40-60 down the street. If they don’t care about the safety of children playing, then I’m not sure how much they care about the safety of your home.

Simonas Cvirka

1614864004

High prices...

Marvin Grote

1613674985

Did an excellent job of installing the unit . The technician was very helpful and helped me get proficient at using it correctly. Would recommend the company to everyone.

James Lyell

1612219147

Excellent service and support. It was great dealing with Security Alarm, my tech has maintained contact and is very professional and efficient. I highly recommend this company !

Chuck Taylor

1610669027

They were very nice and helpful.

Ralph Caudill

1608577798

Not sure I understand the question .

Travis Stuart

1608215352

The technician was fast, professional, and courteous. This company always seems to take good care of us.

Doug Burge

1607112617

George-Shawn Taylor

1606926942

Excellent customer service and one on one attention!!

Phil Webster

1605213142

Great Service. Tom Kelly was excellent to work with and very knowledgeable. Camera system works great!

Debra Huff

1603990927

Security Alarm never fails to amaze us whenever we have issues with our alarm system. They are prompt, courteous and the best there is.

Samantha White

1603310871

John Tanner

1602802554

Very knowledgeable, professional, and polite

Jagger Doggie Daycare

1600868986

Vicki Owen

1599581692

They are always helpful if we have questions. The technicians are very knowledgeable about the product, courteous and professional.

Jeanette Knox

1598705294

Wes Monken

1598534892

Reed Fozzard

1598066224

Very personable and knows his product. I replaced a system and like this one better.

Sandra Collins

1597259458

Very professional and courteous office staff and technical support. Watson and Jeff are the best!

Eddie Dean

1596825734

Excellent service

Ed A

1596747234

Lynn Downen

1595344430

I always have prompt service from Security Alarm.

Anthony

1594776839

Steve Sims

1593091102

Martha Speers

1591710848

The technician was extremely efficient. We never have a problem with Security Alarm. If we call, they are ready to help us. Highly recommend!!

Diana Ing

1589384049

Dixie Graham

1586963361

Josh was very friendly and helpful. Congrats on hiring him He did a very good jobq

Emily McKinney

1586365938

Security Alarm offers wonderful customer service and great technical assistance.

Paul Gray

1585056563

Terry Pearcy

1585003655

Our experience with Security Alarm has been excellent. Quick responses, attentive and competent installers and service staff. Sure makes us feel safer!

Greg Colombo

1584021565

Phill Webster

1583550828

Tom Kelly is great.

Richard Tretter

1582987293

Debbie Stark

1582926583

I work for Sharp-Hundley, P.C. and we use Security Alarm. They are very professional and their products are always efficient and of high quality. The staff is always helpful and supportive.

Kelly Pierce

1581707055

Joy Gaddis

1575567419

Larry Ohms was so helpful with changes that needed to be made after the death of my sister. He was very kind & professional. Joy G.

Jason Ditto

1574821132

Work was completed within a reasonable amount of time and the technician was able to field any questions I had. The system works well.

1571797486

1571039704

1570654289

1570533681

My house had a 30 year old hardwired alarm system obsolete and inoperative.A salesman came and put together a basic plan for us that was within my budget.the installer came out and installed an upgrade kit under the existing alarm system it came in right on budget exactly what we expected to pay .simple basic alarm works very well and the cost does not break the bank.I have not had to use the response services have not tripped the alarm yet so I cannot comment and how well they respond and how it actually works when the alarm goes off but everything else about it right now is excellent.

1569948948

1569800141

1568845783

1567794519

1567610068

1567459072