About Us | Security Alarm About Us | Security Alarm
SERVING CENTRAL & SOUTHERN ILLINOIS 618-548-5768 | PAY ONLINE

It’s been a family effort since the beginning. Always has been. Always will be.

Dice Family

OUR FAMILY’S STORY

One Summer 40 years ago it all began. You see the gray haired man in the middle? Back then (with more hair and no kids) he decided to do something that his wife, the beautiful lady on his right, thought was far too risky and insane. Jim Dice, along with his late father in-law, Wayne Stanford, decided to start a small alarm company. They didn’t know the first thing about the security industry, but they both valued hard work, good business, and prayer – so that’s where they began. Forty years ago, if you had asked either of them where they would be in 2017, I highly doubt they could have even imagined all the ways the Lord would bless them.

Though Wayne has passed, Jim continues to work daily in the family business that is now one of the leading security providers within Southern Illinois. His days aren’t as long as they used to be with 4 of his 5 children, Aaron, Josh, Daniel, and Joy, now at the helm of the company. That frees him up to do important things like nap, read books, spend quality time on his tractor, and make frequent visits to Maine with Cindy, his lovely wife of 47 years.


OUR CULTURE

Jim and Cindy’s four kids inherited the values of their parents and work hard today to lead Security Alarm by those same values. It’s the heart of the family that creates our company’s culture, woven together by four core values:

  1. We will honor God in everything we do.
  2. We will work hard, pursue excellence, and be continuous learners.
  3. We will provide a WOW experience to all of our customers.
  4. We will provide an environment of care and personal growth for our employees.

As a company, we all try to keep these values in mind as we push to provide a quality experience for our customers and a great work environment for employees.

Hard work is what we do; it’s who we are. You’ll rarely–okay, never–catch us napping, but that doesn’t mean we take our jobs too seriously. We know how to have a good laugh and anyone that walks through our doors could testify to that. We believe in balance; work hard, play hard.

WHAT WILL WE DO FOR YOU?

We provide security installation at your home, farm, business, or any building really. Fire alarm, access control, video surveillance, burglar alarm, home automation; the list goes on and on. If its security system related, chances are we can take care of you.

We will send you a salesman that truly wants what’s best for you (no, we aren’t blowing smoke, they really do). Many of our salesmen have talked customers out of products because they know it’s not what is best for them. That means a loss of dollars on commission, but they can sleep well at night knowing they helped the customer.

We will always send you fast and professional technicians. They’re always at your home or business when they say they will be, because that’s what you deserve.

We give you service that is next to none and respond to your calls faster than anyone else. When you call with an issue that our in-house technician can’t fix we are usually there with 24 hours. It’s the response time of our technicians that really sets Security Alarm apart from the competition. We take care of our customers even after installation.

We’ll always happily answer your calls: and guess what? No automated menus when you call! Now that’s a selling point right there. Give us a call and let us help you feel secure with our best in class service and products, we hope to see you soon!

Customer Reviews

Security Company in Salem, IL
★★★★★ 5 / 5 stars

Rated By Justin O.

“Great family owned alarm company! These people truly care about their customers!”

What Our Customers Are Saying

Excellent
4.8
Chris Conard
3 weeks ago
Great company to work with and their tech support is spot on!
We appreciate the attention to detail they give to their clients. They always respond in a timely manner to any questions we have. They make sure we understand all the options in service and offer the latest technology. We appreciate the high standard of service and core values their team upholds. We highly recommend Security Alarm!
Robinette Flach
5 months ago
We have had great service from Security Alarm and are very happy with them.
Lisa Koger
7 months ago
Awesome Customer Service
Response from the owner:Thank you!
Heather Iffert
7 months ago
Systems are top notch - modern, reliable and thoughtfully designed to provide real peace of mind. Everything is explained clearly, installed professionally and customized to fit your needs rather than pushing a one-size fits all solution. What truly sets them apart is their small-town, genuine desire to help. You're not treated like an account number - you're treated like a neighbor! Every interaction is personal, honest and rooted in a sincere commitment to keeping people safe. They take the time to answer questions, check in when needed and make sure everything is working as it should. It is rare to find a business that combines cutting-edge security technology with such authentic care and integrity. If you are looking for a company that delivers exceptional systems AND truly stands behind their customers, Security Alarm is the one.
Brian Jay
1 year ago
I have owned a security system for my personal residence for a number of years. From the installation to the follow up, the experience has been nothing short of a fantastic. I just recently added cameras to my system and again had the same positive experience. I know first hand that this company and their employees care about the customers they serve and they invest a lot of time and money back into the communities that they serve. Their competitors do not even begin to compare.
Deb Branch
1 year ago
We have Security Alarm here at the church. We are well pleased with them. We do not have any issues with their security company. Once in a blue moon, there may be a technical issue. A simple phone call and they resolve the issue.
We like Security Alarm, we have had very little problems and what we did have they fixed. The only problem we have is when we travel, we have trouble seeing our cameras on our computer, could be the computer though and we can see them on our phones with no problem. Thanks, Larry
Myron Lloyd
1 year ago
There is none better than Security Alarm. Customer service, technicians and attention to detail is outstanding. Fortunate to rely on their attention to protect and please.
Doug Cottom
1 year ago
Outstanding company….have delivered each and every time that I asked for install, addition, basic service call, etc…..feel well taken care of…..dc
Jim H
1 year ago
The entire experience was great. Meeting with salesperson Ryan C. who didn’t try to sell us things we didn’t need. The installation crew who cleaned up as they went along and answerd all the questions about operating the system. Top notch all around. Would highly recommend Security Alarm to anyone wanting peace of mind concerning the family and home.
Mark Cosgrove
1 year ago
No concerns. Their response is immediate 24/7
Lori Followell
1 year ago
We have used Security Alarm for over a decade. Won't even try anyone else!
Susan Reid
1 year ago
Quality people, quality company! Highly recommend.
June James
1 year ago
I have been with Security Alarm for many years. They respond promptly and efficiently when my alarm has been activated. The system protects my entire home and gives me a feeling of security.
Response from the owner:Thank you, June!
Fast friendly service. Good value for services
erica morlan
1 year ago
Adam Morlan visited our residential properties today in flora to inspect our fire alarms and smoke detectors, and he received numerous compliments from our management team at each location regarding his respectful and polite demeanor. He efficiently completes his tasks while maintaining a respectful attitude. He is a great worker and definitely recommend security alarm for your system!
Terry Pearcy
2 years ago
Tyler did a great job reviewing our system and equipment and gave good options for improving our safety. We are in good hands!
Karen Choi
2 years ago
I've been using their services for many years and have zero complaints. Everyone on their team is friendly and knowledgable. Ryan and Curtis were super professional and very helpful. I highly recommend them!
They reworked our code system. Did a wonderful job with everything. We are happy with their work every time we call them.
Response from the owner:Thank you for taking the time to leave a review!
Randy Henderson
2 years ago
Once again the technician asked the right questions and sorted the problem out. I was unable to verify which zone each sensor was on, but he tracked it down and determined that the problem wasn't where we thought it was. He replaced the bad sensor and checked the others. And on the day I called. Thanks again, Security Alarm.
Quick replies and great attention to detail! Knowledgeable and friendly staff! Got us taken care of quickly!
Robert Marley
2 years ago
Troy and Larry showed up in a timely manner. They were courteous, knowledgeable and professional. They fixed my problem in minimal time.
Response from the owner:Thank You Robert!
Tony Wielt
2 years ago
Have worked with SAC for over 15 years now and recently made a much needed upgrade. Each interaction that I have had with them, from the Office Staff to the Sales Staff to the Installers, was professional and positive. They worked around my customers during installation and was minimal interruption to my business. Plus - they are locally owned and operated. That means a lot to work with other business owners like us.
Jeff was here yesterday and found the problem with both cameras and even had to work in the rain to get them replaced and up and running. Thanks

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