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SERVING CENTRAL & SOUTHERN ILLINOIS 618-548-5768 | PAY ONLINE

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At Security Alarm Corporation, reliability and customer satisfaction is important to us. Our goal is to ensure that our customers receive the best customer and security service. We encourage our customers to give feedback so we can continue to be the best security service provider in Southern Illinois.

Customer Reviews

Security Company in Salem, IL
★★★★★ 5 / 5 stars

Rated By Richard G.
“I have been with Security Alarm of Salem, Illinois since 2008. I have used them for both my business and home. I found all of the people associated with Security Alarm to be courteous, prompt and extremely friendly and professional. They have taken care of all our security needs, upgrades and concerns, immediately upon request. You can’t ask for better than that.”

Security System Monitoring in Salem, IL
★★★★★ 5 / 5 stars
Rated By Michael N.
“Security Alarm Corporation has done an excellent job monitoring my business and parents home for nearly 30 years! I recently had them equip my home and their service is second to none! They always provide excellent and speedy customer service. I would highly recommend them!”
Great Security Company Customer Service in Centralia, IL
★★★★★ 5 / 5 stars
Rated By Wes M.
“I have been using Security Alarm at my home and businesses for several years. The service is always top notch. I just called and requested a certificate of installation. They sent it within 5 minutes. I love dealing and doing business locally and they make it easy to do business with them. Dorinda was who handled the certificate and I appreciate her efforts!”
Library Security System in Southern Illinois
★★★★★ 5 / 5 stars
Rated By Susan C.
“Everyone I dealt with at Security Alarm was professional, personable and helpful. Larry, the salesperson, understood our requirements and budget limitations. He explained and demonstrated the system well. The installers did a great job of working around our patrons while the library stayed open. They were in good spirits and got along well with each other, our staff and the patrons. We’re very pleased with our new security system.”
Burglar Alarm Installation in Mount Vernon, IL
★★★★★ 5 / 5 stars
Rated By Randy O.
“Quality installation, reasonable price. Ability to cater a system design to meet your needs. I was pleased with their service and installation at my location. The system has worked well without any issue.”

Flora Bank & Trust
“Security Alarm’s quality of service is excellent. They are responsive and knowledgeable when support is needed. Thanks.” ~ Mike E. Gill

The Iuka State Bank
“We started utilizing Security Alarm in 2010 and have been very happy with their service and professionalism. In addition to providing a quality service, they make the extra effort to address customer concerns or issues while doing a good job of keeping us informed. They’ve earned our respect and are considered a valued member of our team. We would recommend them to anyone.” ~ Mark Gibson, President /CEO

The Maschhoffs
“The Maschhoffs have used Security Alarm for over 10 years and although thankfully we haven’t had a need for all of our alarm services, the sump pump alarms have saved us several times! The company is great to work with and is always able to answer any questions or help us where needed.” ~ The Maschhoffs

Bumper to Bumper Auto Parts
“Bumper to Bumper Auto Parts has been a customer of Security Alarm Corporation for many years. During this time they have provided outstanding service . Their entire staff has been extremely professional and courteous. We look forward to many more years as business partners with Security Alarm Corporation.” Stan Windhorst, Sales Manager, Bumper to Bumper Auto Parts

Effingham Unit #40
“Security Alarm and Josh Dice provide Effingham Unit #40 with efficient, responsive, and professional security and fire alarm monitoring systems. We appreciate the quality service they provide in working to keep our buildings and our students safe.” ~ Rem Woodruff

The Braswells
“My husband and I started using the security alarm system some sixteen or seventeen years ago. We never had one problem with the service, the technicians were always right there when we called when we had a problem. I highly recommend this company if anyone is looking for a secure system for their home. We were away from home a lot, being missionaries to Honduras, we never worried about our home while we were away.” ~ Betty Braswell

Herrin Community Unit School District No.4
“Highly Recommended Quality Security Service -Herrin Community Unit School District continues to be highly satisfied with the state-of-the-art security equipment installed in all of our school buildings by Security Alarm Corporation of Salem, Illinois. The installation of the electronic key fobs and security cameras has proven to be a tremendous asset to our ongoing efforts of keeping our students and staff safe. Security Alarm Corporation has an outstanding fast alarm response which affords peace of mind at the end of the day.
Security Alarm Corporation is a locally owned and operated company with experienced, polite, and thorough staff. Herrin CUSD No.4 experienced timely and flawless installations and the service has proven to be second to none. It is without any reservation at all that I recommend Security Alarm Corporation for all your security system needs.” Mark G. Collins, Superintendent, Herrin Community Unit School District No.4

More Customer Reviews

 

“Thank goodness for Security Alarm Corps. Had a break-in tonight. Hadn’t locked the backdoor and at 1:34am someone gained entry, however the alarm woke the world. Marion PD was here in about 2 min! Now lets try and go back to sleep after that.” ~Adam P. 

“Thanks for your service. I truly appreciate everything you do. Security Alarm is an outstanding business with great customer care!” ~ Jeff C.

“I got burglarized in July and wanted to get a home alarm system. I had heard nothing but good things about this company and decided to call them. Aaron Dice came out and told me all about the system and different options and we came up with the perfect solution. Wade came out and did a amazing installation. Very professional explained everything and it works great. Much less money that I expected to pay. They have been in business for ever and don’t need this review but I wanted to say what a good experience I had because when someone has what they consider a bad one they tell everyone but never when they have a good one! Great job guys and keep up the good work!” ~ Happy Customer

 

What Our Customers Are Saying

Excellent
4.8
Chris Conard
4 weeks ago
Great company to work with and their tech support is spot on!
We appreciate the attention to detail they give to their clients. They always respond in a timely manner to any questions we have. They make sure we understand all the options in service and offer the latest technology. We appreciate the high standard of service and core values their team upholds. We highly recommend Security Alarm!
Robinette Flach
5 months ago
We have had great service from Security Alarm and are very happy with them.
Lisa Koger
7 months ago
Awesome Customer Service
Response from the owner:Thank you!
Heather Iffert
8 months ago
Systems are top notch - modern, reliable and thoughtfully designed to provide real peace of mind. Everything is explained clearly, installed professionally and customized to fit your needs rather than pushing a one-size fits all solution. What truly sets them apart is their small-town, genuine desire to help. You're not treated like an account number - you're treated like a neighbor! Every interaction is personal, honest and rooted in a sincere commitment to keeping people safe. They take the time to answer questions, check in when needed and make sure everything is working as it should. It is rare to find a business that combines cutting-edge security technology with such authentic care and integrity. If you are looking for a company that delivers exceptional systems AND truly stands behind their customers, Security Alarm is the one.
Brian Jay
1 year ago
I have owned a security system for my personal residence for a number of years. From the installation to the follow up, the experience has been nothing short of a fantastic. I just recently added cameras to my system and again had the same positive experience. I know first hand that this company and their employees care about the customers they serve and they invest a lot of time and money back into the communities that they serve. Their competitors do not even begin to compare.
Deb Branch
1 year ago
We have Security Alarm here at the church. We are well pleased with them. We do not have any issues with their security company. Once in a blue moon, there may be a technical issue. A simple phone call and they resolve the issue.
We like Security Alarm, we have had very little problems and what we did have they fixed. The only problem we have is when we travel, we have trouble seeing our cameras on our computer, could be the computer though and we can see them on our phones with no problem. Thanks, Larry
Myron Lloyd
1 year ago
There is none better than Security Alarm. Customer service, technicians and attention to detail is outstanding. Fortunate to rely on their attention to protect and please.
Doug Cottom
1 year ago
Outstanding company….have delivered each and every time that I asked for install, addition, basic service call, etc…..feel well taken care of…..dc
Jim H
1 year ago
The entire experience was great. Meeting with salesperson Ryan C. who didn’t try to sell us things we didn’t need. The installation crew who cleaned up as they went along and answerd all the questions about operating the system. Top notch all around. Would highly recommend Security Alarm to anyone wanting peace of mind concerning the family and home.
Mark Cosgrove
1 year ago
No concerns. Their response is immediate 24/7
Lori Followell
1 year ago
We have used Security Alarm for over a decade. Won't even try anyone else!
Susan Reid
1 year ago
Quality people, quality company! Highly recommend.
June James
1 year ago
I have been with Security Alarm for many years. They respond promptly and efficiently when my alarm has been activated. The system protects my entire home and gives me a feeling of security.
Response from the owner:Thank you, June!
Fast friendly service. Good value for services
erica morlan
1 year ago
Adam Morlan visited our residential properties today in flora to inspect our fire alarms and smoke detectors, and he received numerous compliments from our management team at each location regarding his respectful and polite demeanor. He efficiently completes his tasks while maintaining a respectful attitude. He is a great worker and definitely recommend security alarm for your system!
Terry Pearcy
2 years ago
Tyler did a great job reviewing our system and equipment and gave good options for improving our safety. We are in good hands!
Karen Choi
2 years ago
I've been using their services for many years and have zero complaints. Everyone on their team is friendly and knowledgable. Ryan and Curtis were super professional and very helpful. I highly recommend them!
They reworked our code system. Did a wonderful job with everything. We are happy with their work every time we call them.
Response from the owner:Thank you for taking the time to leave a review!
Randy Henderson
2 years ago
Once again the technician asked the right questions and sorted the problem out. I was unable to verify which zone each sensor was on, but he tracked it down and determined that the problem wasn't where we thought it was. He replaced the bad sensor and checked the others. And on the day I called. Thanks again, Security Alarm.
Quick replies and great attention to detail! Knowledgeable and friendly staff! Got us taken care of quickly!
Robert Marley
2 years ago
Troy and Larry showed up in a timely manner. They were courteous, knowledgeable and professional. They fixed my problem in minimal time.
Response from the owner:Thank You Robert!
Tony Wielt
2 years ago
Have worked with SAC for over 15 years now and recently made a much needed upgrade. Each interaction that I have had with them, from the Office Staff to the Sales Staff to the Installers, was professional and positive. They worked around my customers during installation and was minimal interruption to my business. Plus - they are locally owned and operated. That means a lot to work with other business owners like us.
Jeff was here yesterday and found the problem with both cameras and even had to work in the rain to get them replaced and up and running. Thanks

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