About Us | Security Alarm About Us | Security Alarm
SERVING CENTRAL & SOUTHERN ILLINOIS 618-548-5768 | PAY ONLINE

It’s been a family effort since the beginning. Always has been. Always will be.

Dice Family

OUR FAMILY’S STORY

One Summer 40 years ago it all began. You see the gray haired man in the middle? Back then (with more hair and no kids) he decided to do something that his wife, the beautiful lady on his right, thought was far too risky and insane. Jim Dice, along with his late father in-law, Wayne Stanford, decided to start a small alarm company. They didn’t know the first thing about the security industry, but they both valued hard work, good business, and prayer – so that’s where they began. Forty years ago, if you had asked either of them where they would be in 2017, I highly doubt they could have even imagined all the ways the Lord would bless them.

Though Wayne has passed, Jim continues to work daily in the family business that is now one of the leading security providers within Southern Illinois. His days aren’t as long as they used to be with 4 of his 5 children, Aaron, Josh, Daniel, and Joy, now at the helm of the company. That frees him up to do important things like nap, read books, spend quality time on his tractor, and make frequent visits to Maine with Cindy, his lovely wife of 47 years.


OUR CULTURE

Jim and Cindy’s four kids inherited the values of their parents and work hard today to lead Security Alarm by those same values. It’s the heart of the family that creates our company’s culture, woven together by four core values:

  1. We will honor God in everything we do.
  2. We will work hard, pursue excellence, and be continuous learners.
  3. We will provide a WOW experience to all of our customers.
  4. We will provide an environment of care and personal growth for our employees.

As a company, we all try to keep these values in mind as we push to provide a quality experience for our customers and a great work environment for employees.

Hard work is what we do; it’s who we are. You’ll rarely–okay, never–catch us napping, but that doesn’t mean we take our jobs too seriously. We know how to have a good laugh and anyone that walks through our doors could testify to that. We believe in balance; work hard, play hard.

WHAT WILL WE DO FOR YOU?

We provide security installation at your home, farm, business, or any building really. Fire alarm, access control, video surveillance, burglar alarm, home automation; the list goes on and on. If its security system related, chances are we can take care of you.

We will send you a salesman that truly wants what’s best for you (no, we aren’t blowing smoke, they really do). Many of our salesmen have talked customers out of products because they know it’s not what is best for them. That means a loss of dollars on commission, but they can sleep well at night knowing they helped the customer.

We will always send you fast and professional technicians. They’re always at your home or business when they say they will be, because that’s what you deserve.

We give you service that is next to none and respond to your calls faster than anyone else. When you call with an issue that our in-house technician can’t fix we are usually there with 24 hours. It’s the response time of our technicians that really sets Security Alarm apart from the competition. We take care of our customers even after installation.

We’ll always happily answer your calls: and guess what? No automated menus when you call! Now that’s a selling point right there. Give us a call and let us help you feel secure with our best in class service and products, we hope to see you soon!

Customer Reviews

Security Company in Salem, IL
★★★★★ 5 / 5 stars

Rated By Justin O.

“Great family owned alarm company! These people truly care about their customers!”

What Our Customers Are Saying

Excellent
I have owned a security system for my personal residence for a number of years. From the installation to the follow up, the experience has been nothing short of a fantastic. I just recently added cameras to my system and again had the same positive experience. I know first hand that this company and their employees care about the customers they serve and they invest a lot of time and money back into the communities that they serve. Their competitors do not even begin to compare.
We have Security Alarm here at the church. We are well pleased with them. We do not have any issues with their security company. Once in a blue moon, there may be a technical issue. A simple phone call and they resolve the issue.
We like Security Alarm, we have had very little problems and what we did have they fixed. The only problem we have is when we travel, we have trouble seeing our cameras on our computer, could be the computer though and we can see them on our phones with no problem. Thanks, Larry
There is none better than Security Alarm. Customer service, technicians and attention to detail is outstanding. Fortunate to rely on their attention to protect and please.
Outstanding company….have delivered each and every time that I asked for install, addition, basic service call, etc…..feel well taken care of…..dc
The entire experience was great. Meeting with salesperson Ryan C. who didn’t try to sell us things we didn’t need. The installation crew who cleaned up as they went along and answerd all the questions about operating the system. Top notch all around. Would highly recommend Security Alarm to anyone wanting peace of mind concerning the family and home.
No concerns. Their response is immediate 24/7
We have used Security Alarm for over a decade. Won't even try anyone else!
Quality people, quality company! Highly recommend.
I have been with Security Alarm for many years. They respond promptly and efficiently when my alarm has been activated. The system protects my entire home and gives me a feeling of security.
Response from the owner:Thank you, June!
Fast friendly service. Good value for services
Adam Morlan visited our residential properties today in flora to inspect our fire alarms and smoke detectors, and he received numerous compliments from our management team at each location regarding his respectful and polite demeanor. He efficiently completes his tasks while maintaining a respectful attitude. He is a great worker and definitely recommend security alarm for your system!
I have been dealing with Lowitt Alarms Security Alarms since 1997, I an very satisfied with there service, I had a problem 4/5/24, I could not shut off the alarm, after calling Lowitt and following directions I was not able to shut off the alarm, I was told that the next appointment for repair would be tomorrow, I explained the we are seniors and please see what you can do, Linda, was able to made some adjustments and a repair person came to our home at 4Pm and put a new battery and radio, I highly recommend Lowitt Alarms to any one who is shopping for a Security System
The guys were so nice and explained everything to me. They were here at the time I was told. Can't say enough good things about them!
Security Alarm set up was great. On time and very professional. Took the time to walk me thru the system. System is working great. Feel safer already
Response from the owner:Thank You Tim for taking the time to leave a review!
Excellent service for many years. Very satisfied with them! A++++
We’ll pleased with our protection & service with Security Alarm
We were having trouble with our 17 year old keypad and called for service. Within a day they were had replaced it at an extremely fair price
Response from the owner:Thank you for taking the time to leave this review, Donald!
Wonderful service. Feel totally safe and secure with my coverage.
Response from the owner:Thank you for taking the time to leave a review, Kendra!
Security Alarm is professional, responsive and very reasonable!
Response from the owner:Thank you, Cindy. We appreciate your business!
Have never had issues with them. Always courteous on the phone
Response from the owner:Thank you, Neil!
Reliable service, fair price. Have been using them over 5 years.
Response from the owner:Thank you for your loyalty to us!
Always quick to help with any issues
Response from the owner:Thank you for taking the time to leave a review, Mary!
I have confidence in Security Alarm and if I have an issue, they are always quick to resolve the problem.
Response from the owner:Thank you Vicki!
The technicians (Curtis and Jeff) arrived as scheduled, had the installation diagrams as discussed with Larry during the sales presentation and immediately began working on the planned installation. These gents came prepared with proper tooling, equipment and most impressive was a strong desire to satisfy the customer. The install was timely, they ensured their quality of work was satisfactory and cleaned up their work areas after the system functionality was verified. Great technicians!
Response from the owner:Gene, thank you so much for taking the time to leave us a review! We are so thankful for our techs and the amazing work and customer care that they give.
Great quick service !
Response from the owner:Thank you for taking the time to leave a review!
This company has been in business for many years with the loyalty and care that is usually part of family owned business. They are prompt in responding when there is need and knowledgeable in their field. It is good to have them located in Salem, IL.
Response from the owner:Thank you! We appreciate your business throughout the years!
Security Alarm handles our security at the office. They have always been on top of things if we have an alarm go off. I have set it off on accident and they are quick to call and check on me. very professional and anytime I call with a question or problem it is taken care of immediately.
Response from the owner:Thank you!
Wonderful business to wok with!
They are dependable and great to work with!
Stephen Moss
Airport Manager
PKJY Airport
Response from the owner:Thank you, Stephen!
Installed motion detectors, glass break detectors and panic alarms..they always worked.
Response from the owner:Thank you, Karen!
Extremely professional, very nice looking installation, very knowledgeable, very thorough explanation of my new security system. The best installers and company! I highly recommend them!!!
Response from the owner:Thank you, Russ, for taking the time to leave us a review! We SO appreciate it!

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