Case Study: Taylorville Estates | Security Alarm Case Study: Taylorville Estates | Security Alarm
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CASE STUDY: TAYLORVILLE ESTATES

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Security Alarm install systems at countless different types of facilities, but there is something that feels especially rewarding about designing a unique system that focuses on the needs of the elderly. Knowing that we are taking our knowledge and expertise of security and using it to give them a greater level of protection, gives a feeling fulfillment. Taylorville Estates is a retirement and assisted living community that has implemented Security Alarm’s Nurse Call System at their facility and believes it to be an invaluable service.

Immediate Help

Some assisted living facilities use call system buttons only in the case of emergencies. However, this is not the case at Taylorville. It is their desire for their residents to have access to them in non-emergency cases as well; whether it be needing help to the bathroom, food etc. Because of this, each apartment is equipped with a mobile panic button which is to be pressed in both emergency and non-emergency cases. When the button is pressed, it sounds an alarm within the building. Two keypads were strategically placed within the building; one in the front and one in the back. This allows employees faster access to the keypad in order to silence the alarm.

Emergency Text Notification

taylorvilleOne of the unique features of our call system is the text notification option. Taylorville purchased two cell phones to keep on site for the use of their CNAs. When a button is pressed from a resident’s room a text is immediately sent to both cell phones giving the apt number of the alert. This feature is useful in that often when CNAs are in a room handling another situation, they fail to hear the alarm sounding. Having the text feature ensures that CNAs are always aware of the situations within the building and can get there in appropriate length of time.

State of the Art Technology

Prior to the installation of our system, Taylorville Estates simply had stationary, emergency pull cords. Though there is nothing wrong with pull chords, they are limiting in that if someone falls they have to crawl to an access point. With our system the resident carries a mobile button and therefore greatly reduces the possibility of failing to receive help in time of need. When asked how they like the system, their words were “oh it is wonderful.” We at Security Alarm always desire for our customer’s experience to be nothing short of wonderful. This was an exciting project for us, and we hope that the future brings more just like it.

What Our Customers Are Saying

Excellent
I have owned a security system for my personal residence for a number of years. From the installation to the follow up, the experience has been nothing short of a fantastic. I just recently added cameras to my system and again had the same positive experience. I know first hand that this company and their employees care about the customers they serve and they invest a lot of time and money back into the communities that they serve. Their competitors do not even begin to compare.
We have Security Alarm here at the church. We are well pleased with them. We do not have any issues with their security company. Once in a blue moon, there may be a technical issue. A simple phone call and they resolve the issue.
We like Security Alarm, we have had very little problems and what we did have they fixed. The only problem we have is when we travel, we have trouble seeing our cameras on our computer, could be the computer though and we can see them on our phones with no problem. Thanks, Larry
There is none better than Security Alarm. Customer service, technicians and attention to detail is outstanding. Fortunate to rely on their attention to protect and please.
Outstanding company….have delivered each and every time that I asked for install, addition, basic service call, etc…..feel well taken care of…..dc
The entire experience was great. Meeting with salesperson Ryan C. who didn’t try to sell us things we didn’t need. The installation crew who cleaned up as they went along and answerd all the questions about operating the system. Top notch all around. Would highly recommend Security Alarm to anyone wanting peace of mind concerning the family and home.
No concerns. Their response is immediate 24/7
We have used Security Alarm for over a decade. Won't even try anyone else!
Quality people, quality company! Highly recommend.
I have been with Security Alarm for many years. They respond promptly and efficiently when my alarm has been activated. The system protects my entire home and gives me a feeling of security.
Response from the owner:Thank you, June!
Fast friendly service. Good value for services
Adam Morlan visited our residential properties today in flora to inspect our fire alarms and smoke detectors, and he received numerous compliments from our management team at each location regarding his respectful and polite demeanor. He efficiently completes his tasks while maintaining a respectful attitude. He is a great worker and definitely recommend security alarm for your system!
I have been dealing with Lowitt Alarms Security Alarms since 1997, I an very satisfied with there service, I had a problem 4/5/24, I could not shut off the alarm, after calling Lowitt and following directions I was not able to shut off the alarm, I was told that the next appointment for repair would be tomorrow, I explained the we are seniors and please see what you can do, Linda, was able to made some adjustments and a repair person came to our home at 4Pm and put a new battery and radio, I highly recommend Lowitt Alarms to any one who is shopping for a Security System
The guys were so nice and explained everything to me. They were here at the time I was told. Can't say enough good things about them!
Security Alarm set up was great. On time and very professional. Took the time to walk me thru the system. System is working great. Feel safer already
Response from the owner:Thank You Tim for taking the time to leave a review!
Excellent service for many years. Very satisfied with them! A++++
We’ll pleased with our protection & service with Security Alarm
We were having trouble with our 17 year old keypad and called for service. Within a day they were had replaced it at an extremely fair price
Response from the owner:Thank you for taking the time to leave this review, Donald!
Wonderful service. Feel totally safe and secure with my coverage.
Response from the owner:Thank you for taking the time to leave a review, Kendra!
Security Alarm is professional, responsive and very reasonable!
Response from the owner:Thank you, Cindy. We appreciate your business!
Have never had issues with them. Always courteous on the phone
Response from the owner:Thank you, Neil!
Reliable service, fair price. Have been using them over 5 years.
Response from the owner:Thank you for your loyalty to us!
Always quick to help with any issues
Response from the owner:Thank you for taking the time to leave a review, Mary!
I have confidence in Security Alarm and if I have an issue, they are always quick to resolve the problem.
Response from the owner:Thank you Vicki!
The technicians (Curtis and Jeff) arrived as scheduled, had the installation diagrams as discussed with Larry during the sales presentation and immediately began working on the planned installation. These gents came prepared with proper tooling, equipment and most impressive was a strong desire to satisfy the customer. The install was timely, they ensured their quality of work was satisfactory and cleaned up their work areas after the system functionality was verified. Great technicians!
Response from the owner:Gene, thank you so much for taking the time to leave us a review! We are so thankful for our techs and the amazing work and customer care that they give.
Great quick service !
Response from the owner:Thank you for taking the time to leave a review!
This company has been in business for many years with the loyalty and care that is usually part of family owned business. They are prompt in responding when there is need and knowledgeable in their field. It is good to have them located in Salem, IL.
Response from the owner:Thank you! We appreciate your business throughout the years!
Security Alarm handles our security at the office. They have always been on top of things if we have an alarm go off. I have set it off on accident and they are quick to call and check on me. very professional and anytime I call with a question or problem it is taken care of immediately.
Response from the owner:Thank you!
Wonderful business to wok with!
They are dependable and great to work with!
Stephen Moss
Airport Manager
PKJY Airport
Response from the owner:Thank you, Stephen!
Installed motion detectors, glass break detectors and panic alarms..they always worked.
Response from the owner:Thank you, Karen!
Extremely professional, very nice looking installation, very knowledgeable, very thorough explanation of my new security system. The best installers and company! I highly recommend them!!!
Response from the owner:Thank you, Russ, for taking the time to leave us a review! We SO appreciate it!

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