We had a security system installed in January of 2020. The guys that did the installation were very knowledgeable and even cleaned up where they did any drilling.I like this system because all equipment is mine and will stay with the house if it's sold. All the new owners will have to do is call for monthly monitoring.
Kelly Pierce
19:04 14 Feb 20
Larry Ohms was so helpful with changes that needed to be made after the death of my sister. He was very kind & professional. Joy G.
Joy Gaddis
17:36 05 Dec 19
Work was completed within a reasonable amount of time and the technician was able to field any questions I had. The system works well.
Jason Ditto
02:18 27 Nov 19
Great service on every encounter with Security Alarm of Salem, Illinois. The latest example occurred yesterday as service manager Erin listened to my explanation of our fire alarm problem and understood the urgent need of repair. Technician Joe Morrison quickly arrived at our Cila and demonstrated why the problem was some where other than the fire alarm equipment. He explained it in a manner this old man ( me ) would understand. Many THANKS to all involved, especially Erin and Joe.
Randall Griffith
02:24 23 Oct 19
We were very impress with Mr Ohms during initial inspectionand quote. Friendly easy to talk with, answered all questions eventhe ones we didn't ask..the service tech was knowledgeable & dedicatedto presenting reliable service
dblu long
07:55 14 Oct 19
Always helpful, had a little problem today called in and there tech helped me over the phone fix the problem , have been a customer for years & wouldn't trust anyone else for my security systems. THANKS
Dan Rainbolt
20:51 09 Oct 19
I am completely satisfied with the service and response to any questions or concerns that I have had with my system. The sales person who came to check our system recently was very knowledgeable on the system and helped us with their her app to arm and disarm the system. Installed some new technology which our problem. I would recommend this company to anyone needing a security system
Vicki Baker
16:55 01 Oct 19
I have been a customer of Security Alarm for several years. They installed and have maintained a burglar alarm at our residence and farm buildings. In mid-August, 2019, we had inside, electronic damage due to a lightning strike. Even with the difficulties of diagnosing/repairing our burglar alarm after lightning damage, Security Alarm stayed with the job to see the project through. When repair difficulties arose, Security Alarm sent their most-experienced alarm technician at no charge to figure out what was still wrong. After a very long Friday, Jim found the problem, made the repair, programmed the main panel, and tested every component of the alarm system. Now, everything is working correctly. I really appreciated Security Alarm's fair handling of the repair and their honesty exemplified through not charging me for unproductive time when, for whatever reason, they were not able to correctly diagnose the problem (the problem was ultimately a defective new, out-of-the-box part that they replaced). They listened to my concerns and acted accordingly.
Jason Henry
23:35 29 Sep 19
My system was outdated, and I called Security Alarm to up date it for me since I had boughten it from them in the past. Service was extrremely fast, professional job, they were extremely friendly and were very helpful employees. I wouldn''t use any other alarm company. They are A++ in my opinion.
Dennis Shelton
18:28 06 Sep 19
The initial visit with Larry the sales rep- he went over everything in detail and walked throughout my house to point out what could be used where (glass breaking vs. window alarm) They scheduled install immediately (other local company took over 2 weeks to scheduled for my grandma's house) The installers were very professional and courteous (were even sweeping up what little mess they made) I am not easily impressed but they definitely have surpassed my expectations already! Thank you to the Security Alarm team!
Julie Roye
15:14 04 Sep 19
We moved to Salem Il 2 1/2 years ago. We had heard nothing but good things about Security Alarm. They worked to build the kind of system I wanted in our home. They are professional and customer care is their long suit. From Larry who sold the alarm to Daniel and Aaron Dice who worked with me, we have a trouble fee unit. What impresses me the most is that we did have issues and Security Alarm stepped up without me asking, and redesigned and upgraded our system to a much different higher quality system that would work flawlessly for our needs. All of this was at their expense. This is something you just don't find anymore. They are proactive and in our particular case, there was a better solution and they handled it with smiles. They just completed a video installation the other day at our home. If you want the best security system and the most superior service do not think twice about calling Security Alarm.
Peter MEYERS
21:17 02 Sep 19
This is a GREAT company! I am very pleased with my Security Alarm system. Installation was quick and the installers were efficient and courteous.
Security Alarm has wonderful customer service and knowledgeable technicians. They are quick to respond to any problems we have and always available to answer our questions.
Leah Fiorina
16:13 16 Jul 19
Always great, prompt and impeccable service. I would highly recommend!
Scott Walker
14:07 10 Jul 19
Wonderful company! Super nice. Easy to do business with. Something for every budget. Decent people! Can’t say enough nice things.
Tracy Johnson
21:26 01 Jul 19
Larry who gave the quote was very cost conscious and courteous. He took time to explain all the features of the system for my mom. Living in another state he went above and beyond. Curtis the installer was very friendly, professional, he took the time to show her the system and didn't leave until she felt comfortable operating the system. Great company, family owned and you aren't put on hold. Use them if you are getting an alarm system.
Tina Phelps
22:25 11 Jun 19
Security Alarm takes care of our School's needs in a timely and professional manner. We are very satisfied with their services.
Dana Waggoner
18:28 30 May 19
Best fire & safety company I have worked with. They do what they say they are going to do. Great Follow up & techs are knowledgeable,
hr sheevam
22:05 20 May 19
We had a great experience! Everything from the beginning sales call through the final set up was friendly and efficient.
Russell Tomblin
12:02 02 May 19
This is a GREAT company! Friendly and knowledgeable staff. Fabulous product line. They are able to customize to individual needs and budgets. They excel at developing exactly what each customer needs or wants. No sales pressures. Awesome follow-up and service! Highly recommend this company on all levels! Top of their field!
Pam Smith
16:34 26 Apr 19
A priority of our school district is to keep our students and staff safe. Security Alarm has made this not only possible but very convenient for us. Their knowledge of the industry keeps us up to date on building security. We have been nothing but pleased with both the alarm system as well as the video surveillance system. They have always handled our questions not only in a timely manner but with great professionalism. Thank you Security Alarm.
Robin Brooks
15:43 25 Jan 19
I am very pleased with my Security Alarm system. Installation was quick and the installers were efficient and courteous. Very quick response when there was an alarm. I have been very please with my system and support.
Mary Naegele
16:05 16 Jan 19
We got broke into the Monday after Thanksgiving in 2015. After this my family and I did not have peace of mind until we had the security alarm installed. I priced three different companies and Security Alarm was definitely the best product and presentation. The knowledge and know how was leaps and bounds above the rest. Security Alarm then came and installed our alarm system on the day and time they said they would. The system has worked flawlessly for three years now. I would definitely recommend them for any security alarm needs. I am 100% satisfied.
Brian Van Horn
00:02 28 Nov 18
We have used Security Alarm for several years and have been happy with our choice!
Mike Bottiaux
01:30 06 Aug 18
We utilize Security Alarm for all of our locations. I have always felt they put the customer first. Any issues that may arise they are always there to find a resolution quickly. I trust this company with our healthcare business and would recommend them for anyone looking for security or alarm services. Chris Frost VP Information TechnologyHeartland Women's Healthcare
chris frost
17:00 20 Mar 18
I have been using Security Alarm at my home and businesses for several years. The service is always top notch. I just called and requested a certificate of installation. They sent it within 5 minutes. I love dealing and doing business locally and they make it easy to do business with them. Dorinda was who handled the certificate and I appreciate her efforts!
Wes Monken
19:49 09 Aug 17
Great service and great reps!
Shelli McIntosh
14:34 02 Aug 17
I have been with Security Alarm of Salem, Illinois since 2008. I have used them for both my business and home. I found all of the people associated with Security Alarm to be courteous, prompt and extremely friendly and professional. They have taken care of all our security needs, upgrades and concerns, immediately upon request. You can't ask for better than that.
Richard Golding
15:48 30 Jun 17
Quality installation, reasonable price. Ability to cater a system design to meet your needs. I was pleased with their service and installation at my...
Everyone I dealt with at Security Alarm was professional, personable and helpful. Larry, the salesperson, understood our requirements and budget limitations. He explained and demonstrated the system well. The installers did a great job of working around our patrons while the library stayed open. They were in good spirits and got along well with each other, our staff and the patrons. We're very pleased with our new security system.
Susan Colbert
13:58 21 Apr 17
They have been my provider for years. Easy to work with and you talk with knowledgeable staff when you call. They always keep me informed about new technology.
Ashley Thompson
17:28 05 Jan 17
I got burglerized in July and wanted to get a home alarm system. I had heard nothing but good things about this company and decided to call them. Aaron Dice came out and told me all about the system and different options and we came up with the perfect solution. Wade came out and did a amazing installation. Very professional explained everything and it works great. Much less money that I expected to pay.They have been in business for ever and don't need this review but I wanted to say what a good expierence I had because when someone has what they consider a bad one they tell everyone but never when they have a good one! Great job guys and keep up the good work!
curtisscott02
17:23 13 Nov 14
‹
›
Security Alarm Corporation
5.0
Kelly Pierce
19:04 14 Feb 20
We had a security system installed in January of 2020. The guys that did the installation were very knowledgeable and even cleaned up where they did any drilling.I like this system because all equipment is mine and will stay with the house if it's sold. All the new owners will have to do is call for monthly monitoring.
Joy Gaddis
17:36 05 Dec 19
Larry Ohms was so helpful with changes that needed to be made after the death of my sister. He was very kind & professional. Joy G.
Jason Ditto
02:18 27 Nov 19
Work was completed within a reasonable amount of time and the technician was able to field any questions I had. The system works well.
Randall Griffith
02:24 23 Oct 19
Great service on every encounter with Security Alarm of Salem, Illinois. The latest example occurred yesterday as service manager Erin listened to my explanation of our fire alarm problem and understood the urgent need of repair. Technician Joe Morrison quickly arrived at our Cila and demonstrated why the problem was some where other than the fire alarm equipment. He explained it in a manner this old man ( me ) would understand. Many THANKS to all involved, especially Erin and Joe.
dblu long
07:55 14 Oct 19
We were very impress with Mr Ohms during initial inspectionand quote. Friendly easy to talk with, answered all questions eventhe ones we didn't ask..the service tech was knowledgeable & dedicatedto presenting reliable service
Dan Rainbolt
20:51 09 Oct 19
Always helpful, had a little problem today called in and there tech helped me over the phone fix the problem , have been a customer for years & wouldn't trust anyone else for my security systems. THANKS
Gene eugene.diemer@yahoo.com
11:21 08 Oct 19
My house had a 30 year old hardwired alarm system obsolete and inoperative.A salesman came and put together a basic plan for us that was within my budget. the installer came out and installed an upgrade kit under the existing alarm system it came in right on budget exactly what we expected to pay .simple basic alarm works very well and the cost does not break the bank.I have not had to use the response services have not tripped the alarm yet so I cannot comment and how well they respond and how it actually works when the alarm goes off but everything else about it right now is excellent.
Vicki Baker
16:55 01 Oct 19
I am completely satisfied with the service and response to any questions or concerns that I have had with my system. The sales person who came to check our system recently was very knowledgeable on the system and helped us with their her app to arm and disarm the system. Installed some new technology which our problem. I would recommend this company to anyone needing a security system
Jason Henry
23:35 29 Sep 19
I have been a customer of Security Alarm for several years. They installed and have maintained a burglar alarm at our residence and farm buildings. In mid-August, 2019, we had inside, electronic damage due to a lightning strike. Even with the difficulties of diagnosing/repairing our burglar alarm after lightning damage, Security Alarm stayed with the job to see the project through. When repair difficulties arose, Security Alarm sent their most-experienced alarm technician at no charge to figure out what was still wrong. After a very long Friday, Jim found the problem, made the repair, programmed the main panel, and tested every component of the alarm system. Now, everything is working correctly. I really appreciated Security Alarm's fair handling of the repair and their honesty exemplified through not charging me for unproductive time when, for whatever reason, they were not able to correctly diagnose the problem (the problem was ultimately a defective new, out-of-the-box part that they replaced). They listened to my concerns and acted accordingly.
Steve Robbs
22:29 18 Sep 19
I would like to say something about the Security Alarm Corporation and their employees, the techs, the office personnel, the sales people. They have all been very helpful when I have had a question concerning my system, Someone is always there to answer my question and get me headed in the right direction to correct a problem which in almost all cases, it was me that created a problem, whether not entering the correct information or just not understanding the procedure to activate or deactivate my system. The system operates as it should and does so in seconds if alarm is activated.If you are looking for a good security system, Security Alarm Corporation is the place to go.
Dennis Shelton
18:28 06 Sep 19
My system was outdated, and I called Security Alarm to up date it for me since I had boughten it from them in the past. Service was extrremely fast, professional job, they were extremely friendly and were very helpful employees. I wouldn''t use any other alarm company. They are A++ in my opinion.
Julie Roye
15:14 04 Sep 19
The initial visit with Larry the sales rep- he went over everything in detail and walked throughout my house to point out what could be used where (glass breaking vs. window alarm) They scheduled install immediately (other local company took over 2 weeks to scheduled for my grandma's house) The installers were very professional and courteous (were even sweeping up what little mess they made) I am not easily impressed but they definitely have surpassed my expectations already! Thank you to the Security Alarm team!
Peter MEYERS
21:17 02 Sep 19
We moved to Salem Il 2 1/2 years ago. We had heard nothing but good things about Security Alarm. They worked to build the kind of system I wanted in our home. They are professional and customer care is their long suit. From Larry who sold the alarm to Daniel and Aaron Dice who worked with me, we have a trouble fee unit. What impresses me the most is that we did have issues and Security Alarm stepped up without me asking, and redesigned and upgraded our system to a much different higher quality system that would work flawlessly for our needs. All of this was at their expense. This is something you just don't find anymore. They are proactive and in our particular case, there was a better solution and they handled it with smiles. They just completed a video installation the other day at our home. If you want the best security system and the most superior service do not think twice about calling Security Alarm.
Leah Fiorina
16:13 16 Jul 19
Security Alarm has wonderful customer service and knowledgeable technicians. They are quick to respond to any problems we have and always available to answer our questions.
Scott Walker
14:07 10 Jul 19
Always great, prompt and impeccable service. I would highly recommend!
Tracy Johnson
21:26 01 Jul 19
Wonderful company! Super nice. Easy to do business with. Something for every budget. Decent people! Can’t say enough nice things.
Tina Phelps
22:25 11 Jun 19
Larry who gave the quote was very cost conscious and courteous. He took time to explain all the features of the system for my mom. Living in another state he went above and beyond. Curtis the installer was very friendly, professional, he took the time to show her the system and didn't leave until she felt comfortable operating the system. Great company, family owned and you aren't put on hold. Use them if you are getting an alarm system.
Dana Waggoner
18:28 30 May 19
Security Alarm takes care of our School's needs in a timely and professional manner. We are very satisfied with their services.
hr sheevam
22:05 20 May 19
Best fire & safety company I have worked with. They do what they say they are going to do. Great Follow up & techs are knowledgeable,
Russell Tomblin
12:02 02 May 19
We had a great experience! Everything from the beginning sales call through the final set up was friendly and efficient.
Pam Smith
16:34 26 Apr 19
This is a GREAT company! Friendly and knowledgeable staff. Fabulous product line. They are able to customize to individual needs and budgets. They excel at developing exactly what each customer needs or wants. No sales pressures. Awesome follow-up and service! Highly recommend this company on all levels! Top of their field!
Robin Brooks
15:43 25 Jan 19
A priority of our school district is to keep our students and staff safe. Security Alarm has made this not only possible but very convenient for us. Their knowledge of the industry keeps us up to date on building security. We have been nothing but pleased with both the alarm system as well as the video surveillance system. They have always handled our questions not only in a timely manner but with great professionalism. Thank you Security Alarm.
Mary Naegele
16:05 16 Jan 19
I am very pleased with my Security Alarm system. Installation was quick and the installers were efficient and courteous. Very quick response when there was an alarm. I have been very please with my system and support.
Brian Van Horn
00:02 28 Nov 18
We got broke into the Monday after Thanksgiving in 2015. After this my family and I did not have peace of mind until we had the security alarm installed. I priced three different companies and Security Alarm was definitely the best product and presentation. The knowledge and know how was leaps and bounds above the rest. Security Alarm then came and installed our alarm system on the day and time they said they would. The system has worked flawlessly for three years now. I would definitely recommend them for any security alarm needs. I am 100% satisfied.
Chandrakant Patel
12:36 17 Nov 18
I have multiple businesses and having security system from Security Alarm Company made my life lot easier to monitor all my employee opening and closing the stores. Added benefit was that they remotely take care of issues which reduces my service call cost. Good services and good people to work with.
Mike Bottiaux
01:30 06 Aug 18
We have used Security Alarm for several years and have been happy with our choice!
chris frost
17:00 20 Mar 18
We utilize Security Alarm for all of our locations. I have always felt they put the customer first. Any issues that may arise they are always there to find a resolution quickly. I trust this company with our healthcare business and would recommend them for anyone looking for security or alarm services. Chris Frost VP Information TechnologyHeartland Women's Healthcare
Michael Neal
14:30 08 Dec 17
Security Alarm Corporation has done an excellent job monitoring my business and parents home for nearly 30 years! I recently had them equip my home and their service is second to none! They always provide excellent and speedy customer service. I would highly recommend them!
Wes Monken
19:49 09 Aug 17
I have been using Security Alarm at my home and businesses for several years. The service is always top notch. I just called and requested a certificate of installation. They sent it within 5 minutes. I love dealing and doing business locally and they make it easy to do business with them. Dorinda was who handled the certificate and I appreciate her efforts!
Shelli McIntosh
14:34 02 Aug 17
Great service and great reps!
Richard Golding
15:48 30 Jun 17
I have been with Security Alarm of Salem, Illinois since 2008. I have used them for both my business and home. I found all of the people associated with Security Alarm to be courteous, prompt and extremely friendly and professional. They have taken care of all our security needs, upgrades and concerns, immediately upon request. You can't ask for better than that.
Susan Colbert
13:58 21 Apr 17
Everyone I dealt with at Security Alarm was professional, personable and helpful. Larry, the salesperson, understood our requirements and budget limitations. He explained and demonstrated the system well. The installers did a great job of working around our patrons while the library stayed open. They were in good spirits and got along well with each other, our staff and the patrons. We're very pleased with our new security system.
Ashley Thompson
17:28 05 Jan 17
They have been my provider for years. Easy to work with and you talk with knowledgeable staff when you call. They always keep me informed about new technology.
curtisscott02
17:23 13 Nov 14
I got burglerized in July and wanted to get a home alarm system. I had heard nothing but good things about this company and decided to call them. Aaron Dice came out and told me all about the system and different options and we came up with the perfect solution. Wade came out and did a amazing installation. Very professional explained everything and it works great. Much less money that I expected to pay.They have been in business for ever and don't need this review but I wanted to say what a good expierence I had because when someone has what they consider a bad one they tell everyone but never when they have a good one! Great job guys and keep up the good work!
