CASE STUDY: Sparta Community Hospital
Neil, the director of maintenance at Sparta Community Hospital is a name that is well known around our office. As I picked his brain in order to write this case study I joked with him that he is always calling us for something and that I hope that we are not causing him too many problems. He assured me that the high call volume comes along with managing all of our systems at all of their branches and that he is nothing but pleased with our service, and we always fix his problems. This is the response we always like to hear!
Sparta Hospital along with many other customers have found it absolutely necessary to keep multiple panic buttons throughout their buildings in order to give staff the safe and secure feeling that everyone deserves. Sparta Hospital has had to use their panic system in various different scenarios not excluding unfortunate incidences with irate customers. It is handy being able to quickly press a button and reach 911 without the knowledge of those around. Knowing that the police will be at our door in less than 2 minutes is a calming knowledge.
Not only has Sparta Hospital implemented a panic system at their facility, but they have also completely transferred their hospital over to the use of a card access system as well. This system has enhanced their hospital in so many ways. Not only are the buildings now more secure, but it has improved operations as well.
Time Sheet Issues: With every employee possessing their own key fob it allows administration to see exactly when their employees come and go from the building. This is helpful in the times when employees may either forget to punch a time sheet and need to see what time they came and left or even in unfortunate events where dishonesty in time cards is at play.
Clarification of Discrepancies: There are times within the hospital that there is a failure to remember what staff participated in which surgery, because staff scans in to surgeries it allows the hospital to keep record of exactly who participated in which surgery. This eliminates any discrepancies.
Tracking unauthorized access: Another benefit for Sparta Hospital is that this system allows them to track who has been in unauthorized areas. For example every personnel must swipe before entering a certain area containing medication. At the end of the day that user list will show all users that entered, and give proof entrance. Sparta hospital has used it to find people roaming in places they shouldn’t be a night. It allows them to have record of all incidences that may be unauthorized.
Eliminate re-keying and lost keys: Probably one of the greatest advantages of the card access system for large organizations is that it eliminates the issue of having to re-key locks when employees leave and also it eliminates the loss of keys. Sparta hospital found that they when employees were leaving or switching to a new branch, they were never gaining their keys back. This in turn led to lost keys and in some cases unnecessary re-keying of doors. With card access they are now able to simply deactivate old users with click of a button, making their key fobs in active and automatically revoking access.
So many issues have been resolved at this hospital by having instant access to help and going keyless . Sparta Community Hospital is now more secure and more efficient.