How to Choose a Security Company | Security Alarm How to Choose a Security Company | Security Alarm
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Choosing Your Security Company Posted on February 1, 2018 by

Local Business

At Security Alarm we know how vital your family’s safety and security is. That’s why it’s important to do your homework when making your choice. Our homes are more than just a roof over our heads – we make memories in them, we raise our families in them, we share many of the joys in our lives between those four walls. That’s why we know how important it is to choose a security company you can trust.

Are you deciding between home security companies?

Here are some important things to ask yourself and them:

What’s their bread and butter?

That deal from the cable company sounds great. Not only can you get cable, but they can also provide home security. At first, this might sound like an attractive option, chances are you already have an existing relationship with the company and the idea of one “bundled” monthly bill sounds incredibly convenient. Like security companies, these companies already have a specialty, but it’s not home security.  You didn’t choose your cable or satellite provider to install your dishwasher or fix your plumbing. You called the expert in their field. Security is our Bread and Butter; it’s what we do and it’s all that we do. Call us to ensure you have a security system expert help you determine the right system for you and your family.

Are there sneaky extra costs?

Some security companies claim they offer free equipment, but that offer only covers the bare minimum and rarely takes the unique needs of your home into account. What initially seems like a great deal, can end up costing you more money in the long run. Our cost may look like more upfront, but we guarantee you there are no sneaky extra costs snuck in there. We don’t believe in those hidden fees.

Do they believe in “one size fits all” security?

Just like our families, each home is unique. You deserve a security system that fits your needs – not the other way around. Choose a security company that is willing to tailor your system to the specific security needs of your home. We don’t believe in one size fits all security systems. We believe in custom security made just for you.

Home Security Solutions

Security Alarm cares about the safety of our community. But don’t just take our word for it. Check out what our customers have to say and find out why Security Alarm is the leading security solutions provider in Southern Illinois. For a free quote or to speak with one of our security solution experts, contact us online or at 800-252-7621 today.

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What Our Customers Are Saying

Excellent
Tyler did a great job reviewing our system and equipment and gave good options for improving our safety. We are in good hands!
I've been using their services for many years and have zero complaints. Everyone on their team is friendly and knowledgable. Ryan and Curtis were super professional and very helpful. I highly recommend them!
They reworked our code system. Did a wonderful job with everything. We are happy with their work every time we call them.
Response from the owner:Thank you for taking the time to leave a review!
Once again the technician asked the right questions and sorted the problem out. I was unable to verify which zone each sensor was on, but he tracked it down and determined that the problem wasn't where we thought it was. He replaced the bad sensor and checked the others. And on the day I called. Thanks again, Security Alarm.
Quick replies and great attention to detail! Knowledgeable and friendly staff! Got us taken care of quickly!
Troy and Larry showed up in a timely manner. They were courteous, knowledgeable and professional. They fixed my problem in minimal time.
Response from the owner:Thank You Robert!
Have worked with SAC for over 15 years now and recently made a much needed upgrade. Each interaction that I have had with them, from the Office Staff to the Sales Staff to the Installers, was professional and positive. They worked around my customers during installation and was minimal interruption to my business. Plus - they are locally owned and operated. That means a lot to work with other business owners like us.
Jeff was here yesterday and found the problem with both cameras and even had to work in the rain to get them replaced and up and running. Thanks
Everything you could hope for. There was no attempt to sell us something we did not need. When a minor problem occurred they were there to take care of it. Great friendly people.
So pleased with the security system at UcamP Express RV Park, it has afforded me the freedom to do life, but yet be able to keep up-to-date on everything at the park. Customer service is top notch at Security Alarm of Salem, IL.
We have had Security Alarm for several years. Unfortunately, we have accidentally forgotten on occasion the alarm was set when we opened a door. Within seconds we would get a call making sure everything was okay.

A couple times we had to have a technician come out to our house for a minor problem. The problems were resolved quickly and professional.

We highly recommend Security Alarm for your home and business security.
Response from the owner:Thank you Vicki for taking the time to leave a review!
RYAN C, AND SECURITY ALARM DID AN AMAZING JOB START TO FINISH!! I OWN A BUSINESS AND CAN SAY SECURITY ALARM IS SECOND TO NONE IN SERVICE AND WORKMANSHIP!!
Thank you Watson for your prompt attention to our issue.
Our technician was the the Salem office. He was very nice, professional, and knowledgeable. I'm bad with names, but I think him name was Troy. I hope his boss acknowledges his good work.
Security Alarm is one of the best companies I have ever dealt with. As a landlord I have used so many companies for so many different things but not all give amazing service and give you a product beyond your expectations. It's always a pleasure doing business with you guys. Thank you for the wonderful service over the years.
We had a minor issue with our buzzer system for the entry door and Josh responded to our email within a few hours. An employee was at our office the next day and had the problem fixed within 30 minutes. We love the system they installed and would highly recommend Security Alarm. Mark Miller, Marion County Supervisor of Assessments
I cannot say enough good things about Security Alarm. Their office staff are very professional and helpful, wonderful sales staff who explain all options thoroughly and without bias. And their installers are outstanding, very knowledgeable and care about the customer, ensuring all questions are answered before they leave the job. I’m so glad we went with this company, and most of all, I feel our home is now safe and secure!!
Security Alarm responds quickly to our needs as soon as we call. Their technicians are highly skilled and the customer service team is exemplary.
The installation team did a wonderful job upgrading our system. They were friendly, efficient and very knowledgeable. We have been extremely happy with our Security Alarm service for many years now and look forward to many more.
Phenomenal service! I would highly recommend Security Alarm. Customer service is outstanding and prompt and not pushy. Overall, it was a wonderful experience working with them!
The technician was very professional and did our repairs in a timely manner.
The guys that set it up were first class!
Your customer service is wonderful. I left my last security service because they had rude people in the wrong position!!
TECH SUPPORT WAS EXTREMELY HELPFUL
The Security Alarm team was very nice, knowledgeable, and professional. Would highly recommend them!
This is a first rate operation. Anytime I have needed service their technicians arrive on time and get the work done promptly. Josh is an outstanding service tech!
Used Security Alarm Corp. for over 20 years. Service is great & I would not use any other company!
Tech solved my problem immediately
Thanks
Security Alarm has consistently shown professionalism, ethical business behavior, and exceptional customer support. I highly recommend them to anyone in need of residential or business monitoring services. They have given our family more peace of mind when it comes to home security, at a fraction of the cost of other major security companies.
They were both very nice. Explained what they were doing. They checked everything out and got me back up and running. Thank you Security Alarm for having such nice people working for you.
Response from the owner:Thank you Debbie for taking the time to leave a review!
Wonderfully helpful and informative. I’m confident we made a great choice. These guys really know their business!
Response from the owner:Thank you Carolyn for taking the time to leave a review!
Prompt service, they were here the next day and didn't leave until the problem was corrected. Even got a follow-up call the next day to make sure it was working.
Response from the owner:Christopher, so glad we were able to get the issue resolved! And thank you for taking the time to leave a review!
I have encountered 4 different employees from here. They have all been so nice. I am very impressed with how nice, respectful, and friendly they all have been.
Response from the owner:Thank you Cheryl for taking the time to leave us a review. We so appreciate it!
These guys are great!
very happy with the service, value and the instillation.
Response from the owner:Thank you William for taking the time to leave a review!
They did a fantastic job!! So glad I used this company!!! If you need a security system these are the people to call!!
Response from the owner:Thank you so much, Cathy! We are so thankful you chose as well!
Very good service and very friendly! 10/10 recommend
Very pleased with Security Alarm!
This is our second time using them!
They installed some additional security cameras at the KPJY Pinckneyville - Du Quoin Airport, located 6 miles south of Pinckneyville, Illinois. Courteous,
knowledgable, and professional technicians! I highly recommend Security Alarm for your security and peace of mind!
Stephen Moss
KPJY Airport Manager
Response from the owner:Thank you for taking the time to leave us a review, Stephen. We all work as a team here to provide the very best customer care that we can! Thank you for choosing us yet again!
Troy and Larry gave expert service. Kind and considerate in their behavior.
Response from the owner:Thank You! Troy and Larry are great!
The salesman, owner, and technicians were all very professional and polite. They got the job done in a timely manner, and made every effort to be as neat and clean as possible. I couldn't have asked for better service.
Response from the owner:Thank You, Justin!

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