The Best Protection Starts with Education | Security Alarm The Best Protection Starts with Education | Security Alarm
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The Best Protection Starts with Education Posted on August 21, 2014 by

We set our goals to go above and beyond and that’s one reason why our technicians at Security Alarm are NICET Certified. What is NICET certification? The NFPA (National Fire Protection Association) along with the National Institute for Certification in Engineering Technologies (NICET), has developed a certified technician designation for security systems, fire protection and fire alarm systems. There are four levels of certification available, level I (trainee) through level IV (senior technician). Many federal, state, and local authorities have recognized the importance of NICET certification as a means for technicians to become more educated in their field.NICET Triangle Logo 7462

Security Alarm Technicians Are NICET Certified

Why are our employees becoming NICET certified? At Security Alarm, we constantly strive to enhance our abilities by providing the best service value to our customers. We believe having NICET certified technicians ensures that we’re armed with the most up-to-date education on security and fire alarm system technology, industry codes and standards.

NICET Certified Technician, Andrew Strong, at work
NICET Certified Technician, Andrew Strong, at work

No matter how experienced our technicians happen to be, we believe we must still “test through” levels I and II cumulatively. We want our technicians to become better and better at what they do. Never settling for the “status quo”. These certifications are relevant, broad-based and good for the technician and a valuable representation of Security Alarm Corporation. After all, it can never hurt to be refreshed on the fundamentals and to master them more completely.

Let’s face it, providing advanced training contributes to the quality and specialization of our service. It’s important to adopt this model in the security and fire alarm industry if our certifications are to have value in the eyes of architects and inspectors. We want to help shape the future of your safety and our industry, and that’s why all of our Security Alarm technicians are NICET certified. We firmly believe this combined program will bridge the gap between uneven, unstructured on-the-job instruction and the professionalism we all desire.

The NFPA and NICET have provided our technicians the best available tools for professional security and fire alarm systems development.  We want to provide our customers with everything they want and look for in a safety provider and that’s why we have grabbed the opportunity to educate our technicians to be the best, to provide the best service, and continually grow within their field of expertise.

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What Our Customers Are Saying

Excellent
4.8
Chris Conard
1 month ago
Great company to work with and their tech support is spot on!
We appreciate the attention to detail they give to their clients. They always respond in a timely manner to any questions we have. They make sure we understand all the options in service and offer the latest technology. We appreciate the high standard of service and core values their team upholds. We highly recommend Security Alarm!
Robinette Flach
5 months ago
We have had great service from Security Alarm and are very happy with them.
Lisa Koger
7 months ago
Awesome Customer Service
Response from the owner:Thank you!
Heather Iffert
8 months ago
Systems are top notch - modern, reliable and thoughtfully designed to provide real peace of mind. Everything is explained clearly, installed professionally and customized to fit your needs rather than pushing a one-size fits all solution. What truly sets them apart is their small-town, genuine desire to help. You're not treated like an account number - you're treated like a neighbor! Every interaction is personal, honest and rooted in a sincere commitment to keeping people safe. They take the time to answer questions, check in when needed and make sure everything is working as it should. It is rare to find a business that combines cutting-edge security technology with such authentic care and integrity. If you are looking for a company that delivers exceptional systems AND truly stands behind their customers, Security Alarm is the one.
Brian Jay
1 year ago
I have owned a security system for my personal residence for a number of years. From the installation to the follow up, the experience has been nothing short of a fantastic. I just recently added cameras to my system and again had the same positive experience. I know first hand that this company and their employees care about the customers they serve and they invest a lot of time and money back into the communities that they serve. Their competitors do not even begin to compare.
Deb Branch
1 year ago
We have Security Alarm here at the church. We are well pleased with them. We do not have any issues with their security company. Once in a blue moon, there may be a technical issue. A simple phone call and they resolve the issue.
We like Security Alarm, we have had very little problems and what we did have they fixed. The only problem we have is when we travel, we have trouble seeing our cameras on our computer, could be the computer though and we can see them on our phones with no problem. Thanks, Larry
Myron Lloyd
1 year ago
There is none better than Security Alarm. Customer service, technicians and attention to detail is outstanding. Fortunate to rely on their attention to protect and please.
Doug Cottom
1 year ago
Outstanding company….have delivered each and every time that I asked for install, addition, basic service call, etc…..feel well taken care of…..dc
Jim H
1 year ago
The entire experience was great. Meeting with salesperson Ryan C. who didn’t try to sell us things we didn’t need. The installation crew who cleaned up as they went along and answerd all the questions about operating the system. Top notch all around. Would highly recommend Security Alarm to anyone wanting peace of mind concerning the family and home.
Mark Cosgrove
1 year ago
No concerns. Their response is immediate 24/7
Lori Followell
1 year ago
We have used Security Alarm for over a decade. Won't even try anyone else!
Susan Reid
1 year ago
Quality people, quality company! Highly recommend.
June James
1 year ago
I have been with Security Alarm for many years. They respond promptly and efficiently when my alarm has been activated. The system protects my entire home and gives me a feeling of security.
Response from the owner:Thank you, June!
Fast friendly service. Good value for services
erica morlan
1 year ago
Adam Morlan visited our residential properties today in flora to inspect our fire alarms and smoke detectors, and he received numerous compliments from our management team at each location regarding his respectful and polite demeanor. He efficiently completes his tasks while maintaining a respectful attitude. He is a great worker and definitely recommend security alarm for your system!
Terry Pearcy
2 years ago
Tyler did a great job reviewing our system and equipment and gave good options for improving our safety. We are in good hands!
Karen Choi
2 years ago
I've been using their services for many years and have zero complaints. Everyone on their team is friendly and knowledgable. Ryan and Curtis were super professional and very helpful. I highly recommend them!
They reworked our code system. Did a wonderful job with everything. We are happy with their work every time we call them.
Response from the owner:Thank you for taking the time to leave a review!
Randy Henderson
2 years ago
Once again the technician asked the right questions and sorted the problem out. I was unable to verify which zone each sensor was on, but he tracked it down and determined that the problem wasn't where we thought it was. He replaced the bad sensor and checked the others. And on the day I called. Thanks again, Security Alarm.
Quick replies and great attention to detail! Knowledgeable and friendly staff! Got us taken care of quickly!
Robert Marley
2 years ago
Troy and Larry showed up in a timely manner. They were courteous, knowledgeable and professional. They fixed my problem in minimal time.
Response from the owner:Thank You Robert!
Tony Wielt
2 years ago
Have worked with SAC for over 15 years now and recently made a much needed upgrade. Each interaction that I have had with them, from the Office Staff to the Sales Staff to the Installers, was professional and positive. They worked around my customers during installation and was minimal interruption to my business. Plus - they are locally owned and operated. That means a lot to work with other business owners like us.
Jeff was here yesterday and found the problem with both cameras and even had to work in the rain to get them replaced and up and running. Thanks

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