A Guide to Commercial Fire Alarm Systems | Security Alarm A Guide to Commercial Fire Alarm Systems | Security Alarm
SERVING CENTRAL & SOUTHERN ILLINOIS 618-548-5768 | PAY ONLINE

A Complete Guide To Commercial Fire Alarm Systems Posted on November 1, 2021 by

A traditional commercial fire alarm system with the words "Pull in case of fire.If you own a hotel, convenience store, restaurant, or some other commercial building, then at some point your business fire alarm has been activated whether intentionally or by accident. We all know that fire alarms are loud. They can even feel too loud. We also know that as soon as the alarm sounds, the police and fire department aren’t far behind.

But how does that entire process work? From the time the fire system’s alarm goes off to the time the police arrive, what occurs, and why is the timeline so important?

Generally speaking, a majority of fire damage occurs during night time hours when no one is onsite to report it. According to the NFPA, fires after hours and on the weekends accounted for 19% of all fires and 31% of all property damage.  For businesses, however, things look a little different. 

29% of fires are the result of cooking errors, and nearly a quarter are caused by electrical, heating, and lighting issues. Over two-thirds of office fires happen between noon and 2pm, while fires where total property damage are reported, 67% happen between 7 o’clock in the morning and 7 o’clock in the evening.

This figure alone makes the presence of fire detection with monitor service as part of an overall business security system incredibly significant. But how does it all work?

HOW DO COMMERCIAL FIRE ALARM SYSTEMS WORK?

You probably know why fire protection in your commercial property is necessary, so let’s take a look at how exactly the sequence of events goes.  

1. THE FIRE ALARM IS TRIPPED.

When the sirens begin sounding, it means that a fire alarm device has been activated. It could be any number of life safety devices connected to your fire alarm system. Perhaps someone intentionally pulled a manual pull station (the little red box by most doors), or maybe a smoke detector was set off, even a heat detector.

2. AN ALARM SIGNAL IS SENT VIA THE PHONE LINES.

If you are set up for phone line monitoring, then a telephone line is connected to your alarm system. When a fire alarm system is tripped, as described above, the control panel sends the signal through the telephone line where it is then received by the 24-hr monitoring center.

3. AUTHORITIES ARE NOTIFIED. 

Once the monitoring center receives the alarm signal, they then call the authorities (police, fire, etc) to let them know that they have received an alarm at that address.

4. THE CUSTOMER IS NOTIFIED.

After the authorities have been notified, the monitoring center calls the location where the alarm originated to advise that they received the signal and police and fire have been dispatched.

A GUIDE TO COMMERCIAL FIRE ALARM MONITORING

PHONE LINE MONITORING 

A Cellular commercial fire alarm system.In the scenario described above, if you have phone line monitoring, your panel sends signals through the phone line. Every commercial fire alarm system according to NFPA 72 must have a dedicated POTS (plain old telephone service) line to monitor it. Meaning, the phone line connected to the fire panel should be used solely for monitoring purposes, and it must be a POTS line. 

If you do not have a POTS line, your security provider can help you get up to NFPA 72 code.

CELLULAR MONITORING

If you aren’t sure about getting a couple of POTS lines just to install a fire alarm system for your business, know that phone line monitoring is not the only option. 

Many customers are switching to cellular monitoring. The sequence of events laid out at the beginning of this post remains the same, with the only difference being how the signal is sent to the monitoring center. Instead of needing to pay for a separate POTS line every month (which can get expensive), most fire alarms can be set up to transmit the alarm signals via the cellular towers instead of through the phone line. 

DISCOVER MORE ABOUT COMMERCIAL FIRE ALARM SYSTEMS TODAY

As you assess fire safety at your commercial property, remember to make contact with your local fire authorities to ensure that you are up to fire codes and regulations. Check that you have the correct number of fire extinguishers in optimal locations and that your fire suppression systems and sprinkler system meet all requirements.

Security Alarm is always available to discuss fire safety and security options for your business. We would be happy to send a technician out to take a look at your location, free of charge.

HOW MUCH DOES A COMMERCIAL FIRE ALARM SYSTEM COST? [PRICING GUIDE]

What Our Customers Are Saying

Excellent
4.8
Chris Conard
1 month ago
Great company to work with and their tech support is spot on!
We appreciate the attention to detail they give to their clients. They always respond in a timely manner to any questions we have. They make sure we understand all the options in service and offer the latest technology. We appreciate the high standard of service and core values their team upholds. We highly recommend Security Alarm!
Robinette Flach
5 months ago
We have had great service from Security Alarm and are very happy with them.
Lisa Koger
7 months ago
Awesome Customer Service
Response from the owner:Thank you!
Heather Iffert
8 months ago
Systems are top notch - modern, reliable and thoughtfully designed to provide real peace of mind. Everything is explained clearly, installed professionally and customized to fit your needs rather than pushing a one-size fits all solution. What truly sets them apart is their small-town, genuine desire to help. You're not treated like an account number - you're treated like a neighbor! Every interaction is personal, honest and rooted in a sincere commitment to keeping people safe. They take the time to answer questions, check in when needed and make sure everything is working as it should. It is rare to find a business that combines cutting-edge security technology with such authentic care and integrity. If you are looking for a company that delivers exceptional systems AND truly stands behind their customers, Security Alarm is the one.
Brian Jay
1 year ago
I have owned a security system for my personal residence for a number of years. From the installation to the follow up, the experience has been nothing short of a fantastic. I just recently added cameras to my system and again had the same positive experience. I know first hand that this company and their employees care about the customers they serve and they invest a lot of time and money back into the communities that they serve. Their competitors do not even begin to compare.
Deb Branch
1 year ago
We have Security Alarm here at the church. We are well pleased with them. We do not have any issues with their security company. Once in a blue moon, there may be a technical issue. A simple phone call and they resolve the issue.
We like Security Alarm, we have had very little problems and what we did have they fixed. The only problem we have is when we travel, we have trouble seeing our cameras on our computer, could be the computer though and we can see them on our phones with no problem. Thanks, Larry
Myron Lloyd
1 year ago
There is none better than Security Alarm. Customer service, technicians and attention to detail is outstanding. Fortunate to rely on their attention to protect and please.
Doug Cottom
1 year ago
Outstanding company….have delivered each and every time that I asked for install, addition, basic service call, etc…..feel well taken care of…..dc
Jim H
1 year ago
The entire experience was great. Meeting with salesperson Ryan C. who didn’t try to sell us things we didn’t need. The installation crew who cleaned up as they went along and answerd all the questions about operating the system. Top notch all around. Would highly recommend Security Alarm to anyone wanting peace of mind concerning the family and home.
Mark Cosgrove
1 year ago
No concerns. Their response is immediate 24/7
Lori Followell
1 year ago
We have used Security Alarm for over a decade. Won't even try anyone else!
Susan Reid
1 year ago
Quality people, quality company! Highly recommend.
June James
1 year ago
I have been with Security Alarm for many years. They respond promptly and efficiently when my alarm has been activated. The system protects my entire home and gives me a feeling of security.
Response from the owner:Thank you, June!
Fast friendly service. Good value for services
erica morlan
1 year ago
Adam Morlan visited our residential properties today in flora to inspect our fire alarms and smoke detectors, and he received numerous compliments from our management team at each location regarding his respectful and polite demeanor. He efficiently completes his tasks while maintaining a respectful attitude. He is a great worker and definitely recommend security alarm for your system!
Terry Pearcy
2 years ago
Tyler did a great job reviewing our system and equipment and gave good options for improving our safety. We are in good hands!
Karen Choi
2 years ago
I've been using their services for many years and have zero complaints. Everyone on their team is friendly and knowledgable. Ryan and Curtis were super professional and very helpful. I highly recommend them!
They reworked our code system. Did a wonderful job with everything. We are happy with their work every time we call them.
Response from the owner:Thank you for taking the time to leave a review!
Randy Henderson
2 years ago
Once again the technician asked the right questions and sorted the problem out. I was unable to verify which zone each sensor was on, but he tracked it down and determined that the problem wasn't where we thought it was. He replaced the bad sensor and checked the others. And on the day I called. Thanks again, Security Alarm.
Quick replies and great attention to detail! Knowledgeable and friendly staff! Got us taken care of quickly!
Robert Marley
2 years ago
Troy and Larry showed up in a timely manner. They were courteous, knowledgeable and professional. They fixed my problem in minimal time.
Response from the owner:Thank You Robert!
Tony Wielt
2 years ago
Have worked with SAC for over 15 years now and recently made a much needed upgrade. Each interaction that I have had with them, from the Office Staff to the Sales Staff to the Installers, was professional and positive. They worked around my customers during installation and was minimal interruption to my business. Plus - they are locally owned and operated. That means a lot to work with other business owners like us.
Jeff was here yesterday and found the problem with both cameras and even had to work in the rain to get them replaced and up and running. Thanks

GET A FREE QUOTE


GET A FREE QUOTE